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Harrah's New Orleans Hotel
- Hotels
- New Orleans, LA
About this business
History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more
Location details
228 Poydras St, New Orleans, LA, 70130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I meet a great couple in there. No smoking and I love that. Great atmosphere
Personally I love that this location is non smoking. Drink response time at the machines could be better but this is my first choice over Boomtown or Treasure Chest.
Business response:
Thanks for the feedback! We are working on ways to improve our drink service time so hopefully you will notice a difference soon!
Slot tech is rude as hell telling me to get off the machine immediately during a bonus. I will not be back to Harrahs New Orleans. See private message for her pic!
Business response:
Hi Matthew, thanks for reaching out. We replied to your private message hoping to get some additional details so that we can address this with our staff.
We stopped for the night on our way to the beach and my husband and I had a blast!!
John Payne used to work here and I had the displeasure of working for him, the Man has steadily climbed ranks thru organization and he is as bigoted and racist as they come. That speaks volumes for company leadership, my kid was sick around time his Wife gave birth to their child, had an emergency, he said my kid emergency surgery was not an emergency to him and don't ever bother him with such bs again. Horrible human being.
I have certainly been to Many Casinos in my life , from Atlantic City New Jersey To Las Vegas Nevada, I been to Almost all of Harrah's Locations and this one is By Far the Worst I ever seen. There was a group of 6 of of us and all of us Said the same thing, it was VERY HARD to Pkay the Tables with NO AIR Conditioning on ... SUPER HOT that it was making me sleepy. I'm not sure what that NIGHT CLUB isDoing playing SUPER LOUD next to the Tables for but maybe it's their way to make you lose concentration. That was So so Annoying... read more
Business response:
Hi Giovanni, we are sorry to hear that you did not have an enjoyable visit to our property but we appreciate you taking the time to provide your feedback so that we can share it with our team.
Read from bottom to top. If you go to this casino be prepared to be treated as second or third class. "one of the commitments we make to our higher end guest is first in line service.", their words not mine. " The tiers go from gold, platinum, diamond and seven star.", can't change your "tier" to "higher end" if you spend all of your time in line waiting for everyone one else to go first. Hello David,...Continue Reading
Business response:
Hello David, thank you for taking the time to provide us with your review and we apologize for the negative experience you had while visiting our property. Your feedback will allow us to work with our teams to improve our customer service.
Magnolia Buffet! The food is great!!!!! Dinner was so delicious, I'm back again for lunch and will be here tomorrow morning for breakfast! Great atmosphere, friendly staff, excellent food, and a wide variety of food options!!!!!! My only disappointment is that no kids are allowed in the restaurant, my niece and nephew would have enjoyed it!
Had to bus and clean a table so we could sit down. And one bartender on a Saturday night. ? Wow
Frequently asked questions about Harrah's New Orleans Hotel
How is Harrah's New Orleans Hotel rated?
Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews.
When is Harrah's New Orleans Hotel open?
Harrah's New Orleans Hotel is open now. It will close at 6:00 p.m.
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