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Hard Rock Cafe

3.9

About this business

Complete your day of shopping or family fun with a meal and drink at Hard Rock Cafe Mall of America. Our Bloomington, Minnesota cafe is located on the first level of the mall, inside Nickelodeon Universe and right next to the giant LEGO store. With 15,000 square feet of space on two floors, we offer seating for 408 guests, a live event stage, The Rock Shop, innovative technology and design features, and music memorabilia from Hard Rock's iconic collection. The aesthetic of our cafe follows a design vision that is a tantalizi... read more

Location details

5115 Center Court, Mall of America, Bloomington, MN, 55425, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,771 reviews
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Abby Wynstra's profile image
Abby Wynstra 
7 years ago

Worst experience I’ve ever had. We sat at our table for 20 minutes and a server never came. Three different servers and they were all running around and never once stopped to even acknowledge us. The manager even walked by a few times and said nothing. Have no desire to ever go to a Hard Rock Cafe again. 

Business response:

Abby, I am so sorry to hear about your experience with us. This is definitely not how we operate. We will be sending you a message shortly. Once again, our sincerest apologies. 

Dave Ruegsegger's profile image
Dave Ruegsegger 
7 years ago

Over priced!! Plus my food was cold and lacking flavor. 

Business response:

Hi Dave, I’m sorry to hear about your experience. I’d be happy to talk with you further. Please feel free to contact me at that cafe. Jennifer Sales and Marketing Manager 952:853-7000 

Sarah King Skarset's profile image
Sarah King Skarset 
7 years ago

Business response:

Thanks Sarah for the great review! We hope to see you back again soon! Jennifer Sales and Marketing Managet 

Mary Waters's profile image
Mary Waters 
7 years ago
Hanne Jeanette Reichgruber's profile image
Hanne Jeanette Reichgruber 
7 years ago

Business response:

Hi Hanne,I'm sorry we didn't Rock your experience, I'd be happy to talk with you further. I can be reached at 952-853-2948. Thank you, Jennifer Sales and Marketing Manager 

Chai Kavan's profile image
Chai Kavan 
7 years ago
Ola J Harris's profile image
Ola J Harris 
7 years ago
Keith Medema's profile image
Keith Medema 
7 years ago

There on the evening of Dec 1, 2017. Overall the food was terrible. My steak was good but my grandson's hotdog was burned (they hid the burnt side toward the bottom of the bun and of course he wouldn't eat it. He had 7 french fries which were cold. My baked potato was warm not hot. My wife's fries were cold and her pulled pork sandwich was on what looked like a Sunbeam hamburger bun, right out of the bag. This was our first time at a Hard Rock - will not go to another. They did take the hotdog "meal" off of the bill. 

Business response:

Keith, I am sorry to hear that your experience with us was less than stellar. Please send us a PM. I would love to speak with you further. Thank you 

Sheila Morris Slusarcyk's profile image
Sheila Morris Slusarcyk 
7 years ago

Business response:

Thank you, Sheila! We hope you had a fantastic time. See you again soon! 

Frequently asked questions about Hard Rock Cafe

How is Hard Rock Cafe rated?

Hard Rock Cafe has a 3.9 star rating with 1,771 reviews. 

When is Hard Rock Cafe open?

Hard Rock Cafe is closed now. It will open on Monday at 9:00 a.m. 

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