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Hard Rock Cafe
- American
- Bloomington, MN
About this business
Location details
5115 Center Court, Mall of America, Bloomington, MN, 55425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience I’ve ever had. We sat at our table for 20 minutes and a server never came. Three different servers and they were all running around and never once stopped to even acknowledge us. The manager even walked by a few times and said nothing. Have no desire to ever go to a Hard Rock Cafe again.
Business response:
Abby, I am so sorry to hear about your experience with us. This is definitely not how we operate. We will be sending you a message shortly. Once again, our sincerest apologies.
Over priced!! Plus my food was cold and lacking flavor.
Business response:
Hi Dave, I’m sorry to hear about your experience. I’d be happy to talk with you further. Please feel free to contact me at that cafe. Jennifer Sales and Marketing Manager 952:853-7000
Business response:
Thanks Sarah for the great review! We hope to see you back again soon! Jennifer Sales and Marketing Managet
Business response:
Hi Hanne,I'm sorry we didn't Rock your experience, I'd be happy to talk with you further. I can be reached at 952-853-2948. Thank you, Jennifer Sales and Marketing Manager
There on the evening of Dec 1, 2017. Overall the food was terrible. My steak was good but my grandson's hotdog was burned (they hid the burnt side toward the bottom of the bun and of course he wouldn't eat it. He had 7 french fries which were cold. My baked potato was warm not hot. My wife's fries were cold and her pulled pork sandwich was on what looked like a Sunbeam hamburger bun, right out of the bag. This was our first time at a Hard Rock - will not go to another. They did take the hotdog "meal" off of the bill.
Business response:
Keith, I am sorry to hear that your experience with us was less than stellar. Please send us a PM. I would love to speak with you further. Thank you
Business response:
Thank you, Sheila! We hope you had a fantastic time. See you again soon!
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 3.9 star rating with 1,771 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is open now. It will close at 6:00 p.m.
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