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Hard Rock Cafe
- American
- Bloomington, MN
About this business
Location details
5115 Center Court, Mall of America, Bloomington, MN, 55425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service. Waiters are polite and fast. Amazing food. Loved the garlic aioli dip that comes with their fries. Very addicting
Business response:
Thank you for the review, Kayla! We are glad you enjoyed your time! The garlic aioli is definitely a crowd favorite!
We had to wait almost an hour for a table. Yes, we were a large group, but we could see in the restaurant that they had large sections of tables not used. We’d have gladly sat at alter sets of side by side tables instead of a large long one. The food was so-so at best and I do believe this was the longest I’ve ever had to wait for a meal...ever!!!! The fries were way over seasoned. The noise was so loud already from the being in the mall of America that we could hardly hear the person next to you let alone any conversations ... read more
Business response:
Hi Jennifer, I’m sorry to hear about your experience with us. With larger groups it’s generally helpful to make a reservation to ensure we have seating ready for your group. I’d be happy to talk with you further. Please feel free to contact me at the Cafe. Thank you. Jennifer Sales and Marketing Manager 952-853-7000
Worst service ever went in was told to go downstairs and when I did was told it would be 10 minutes and then was asked are you waiting for a table we said yes and they said well we’re on a wait right now and I said how long there like 20 minutes the upstairs was empty with lots of table available it’s the worst service I’ve ever had and would never recommend it to anyone poor poor service
Business response:
Hi Michelle, I’m sorry to hear about your experience. I’d be happy to talk with you further. Please feel free to contact me at the cafe. Thank you Jennifer Sales and Marketing Manager 952-853-7000
Here for a mini vacation. Service was exceptional, drinks were on point, and the new atomic burger is to die for!!! Highly recommend!!!
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 3.9 star rating with 1,771 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is open now. It will close at 6:00 p.m.
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