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Hard Rock Cafe
- American
- Memphis, TN
About this business
Established November 14, 1997, Relocated July 3, 2014 From the heart of our nation's music capital, Hard Rock Cafe Memphis offers fresh, delicious American cuisine from the city so loved it is mentioned in more than 1,000 commercially produced songs. For almost two decades, guests of Hard Rock Cafe Memphis have savored world-class flavors and experienced impeccable service. Our new location features brand new memorabilia from local legends, convenient valet parking, and our amazing scratch-recipe menu offering savory appetiz... read more
Location details
126 Beale St, Memphis, TN, 38103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You can always depend on HR! delivers great food & service.
Took an hour for the waitress to bring drinks after asking 3 times then checked our ID, ?? We in our 40's, had starters then she returned offering a desert menu? BILL PLEASE! Off to find somewhere else to eat. Never again!
When is the Erix Hughes Band coming back? His band really jammed the night he was there.
Business response:
He stays pretty booked up. We do plan on having him back regularly though!
The local burger was awesome... cooked to perfection!
Business response:
Dee! Glad you liked the local but why only three stars! We strive for nothing but the best so we would love to know more about your experience with us! Please feel free to email me personally, memphis_sales@hardrock.com. My name is Holly and I am the Sales Manager at the Memphis Cafe! Would love to hear from you!
Poor service and high prices. Could have gone to the Majestic for MUCH better food and great service. Had to wait on refills. Not coming back. Tourist ripoff.
Business response:
Eddie Clark, I responded to your comment to our page, but I also wanted to try to reach you via the review as well! I am not happy to hear that we didn't provide you with kick ass service! It is always the expectation. Unfortunately, we are in a downtown metropolitan area, so our prices are on a higher scale that what you may see outside of Beale Street...but the wait and service are well within our control! I would really like to hear about your experience and how we could possibly make it right for you! Please shoot me an ... read more
Two of our burgers were crunchy, OK service. Music is too loud
Business response:
Jenni, OK is definitely not our goal! We want to deliver the best service every time, and of course, the best food! I am hoping you were able to speak with a manager before you left so they could possibly fix the issues for you! If not, I'd love to hear more about your experience and see how I could make it right for you! Please feel free to give me a shout at the Cafe by calling 901-529-0007 or by emailing me at memphis_sales@hardrock.com. My name is Holly and I am the Sales & Marketing Manager for the Cafe!
Great food and great service today. My waiter, Aaron, did a really wonderful job waiting on my fiancé and I and next time I return, I truly hope he is still working there because I will be asking for him. Really great experience overall.
Business response:
What an incredible compliment and 5 star review from you, thank you so much, your comments have absolutely made my day! I always love receiving reviews like yours as they’re a phenomenal opportunity to share with the staff and remind them how important each and every guest experience truly is! I sincerely hope we’ll have the opportunity to serve you again very soon!
love hard rock cafe.. would like to order long sleeve t shirt size large..please contact at 870 735 2557 so i purchase navy blue
Business response:
Donna, I'm so sorry we can't sell our retail items over the phone. The next time you're in Memphis please stop by, we'd absolutely love to have you as our guest!
I have been to the New location three times now and service has been terrible every time. We have had to wait over 10 minutes just to have a server even take a drink order. Management Must improve on this.
Business response:
Joey, please feel free to send me more information over email or by calling the Cafe to speak with a manager on duty. My name is Holly Smith and I am the Sales and Marketing Manager! memphis_sales@hardrock.com! We really appreciate your business and feedback! It's very important that we can serve you and deliver the best service! Feedback is always an opportunity for us to improve!
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 3.9 star rating with 2,887 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is closed now. It will open on Monday at 9:00 a.m.
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