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Griffis Canyon Creek
- Residential Leasing
- Austin, TX
About this business
Location details
9807 Ranch Rd 620 N, Austin, TX, 78726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Poor Management. Avoid it if you could They have really poor service and management. I have been having terrifying experiences since last 3 months. That includes over paying, no service and loss of time.
Perfect Place To Live! Griffis North Austin are the best apartments I have ever lived in. I am in love with my unit, it’s spacious, renovated and has an attached garage. The landscaping is beautiful, and community is quiet. The management is consistently friendly and helpful, maintenance responds to issues quickly. Tomas one of the techs was a life saver when I called regarding an emergency at 2am. Parking has never been an issue for me or my guests. They have an app where you register your guests; its super easy to use. Thi... read more
Business response:
Thank you so much for your truly wonderful review of not only your community and home, but of our team as well! Hearing from our amazing residents is just one of the reasons we love what we do - we appreciate you!
Top 4 reasons NOT to rent here 1) They let tow companies prey on guests and residents. They force you to use a parking app to register your car every time you park and if it is 1 digit off from your plate, they will tow you immediately without a warning. All of the other vehicle info the app asks for is ignored. It will give you and your guest PTSD worrying if your car will be gone in the morning for any mistake in the app. 2) Management does NOT value your business. When you voice a frustration to management, they give a un... read more
Business response:
We appreciate you leaving us your feedback, and we're sorry to hear that your experience at our community has been anything less than what you hoped for. While we encourage all our residents to open communication with your onsite team, it sounds like there has been some miscommunication and we welcome you to call the corporate office directly.
WORTH THE READ. Please save yourself the headache WORTH THE READ!! We've only been living here for a week and had our car towed over night with our resident permit clearly showing in the window. There is a sign in front of the spot that says "permit only" that, after having talked to the front office, is not up to date and should actually explain that it is a RESERVED spot. The towing place is 12 miles away and we now have to Uber there to get our car back. The office management said that they would ask their manager if we w... read more
Business response:
We are so sorry to hear that your move-in and experience with our community hasn't lived up to the expectation we set for ourselves and the type of service we provide our residents. We apologize the confusion regarding the towing of your vehicle, and we spoke to your Community Manager, Tamy, to ensure all personal funds had been reimbursed. We also know how much of an inconvenience our work on your patio has been, but rest assured that we are working as quickly as possible to remedy the issue so you can go on to enjoy your h... read more
WORTH THE READ. Please save yourself the headache :( (Continuation) I've never been one to take off my shoes at the door, but we do now because of the fear of tracking dog poop everywhere. To dry clothes in the dryer that we have (on HIGH heat), we have to run the dryer twice. Only half of our outlets in our apartment actually function and after freezing our butts off the whole first night and next half of a day with the heat "ON" and putting in a maintenance request, we found out that the connection was done wrong, so we we... read more
Beautiful Property I toured this property earlier in the week and fell in love. I will be back soon with my wife soon to fill out an application
Business response:
Thank you so much for leaving such a kind review about your experience touring with us, and we're so excited that you'll be back for your application. We look forward to working with you again!
Excellent Maintenance Gated community and great maintenance turn around.
Don't Live Here I moved out as soon as my lease was up. I never leave reviews, but for this place I had to. There was construction for over a year when I lived here. The construction noise was really annoying throughout the day. Also, there is a serious silverfish infestation. For those of you fortunate enough to not know, let me fill you in. Silverfish are these gross little bugs that are difficult to find and kill, and some people are allergic, as I found out the hard way. There are also a fair number of spiders and other ... read more
Business response:
We want to thank you for the time that you spent as a resident at Griffis Belltown and sincerely apologize for the frustrations you've felt. We appreciate your honest feedback and want you to know that your review has been forward to our entire team for review. We look forward to assessing your feedback and finding ways to further improve our service offering.
Alert before you move-in When we come after 10 pm, most of the time we don't get parking. We have parked in front of leasing office many times. Before we moved-i, they had mentioned they have sufficient open space parking for the residents.
Business response:
Hi Tyler, we appreciate you bringing your experience to our attention. Unfortunately, parking tends to be a challenge associated with multifamily living and to help combat this challenge, we do offer reserved parking to residents. We'd love to talk to you about this parking option to see if it would be a viable solution for you. Please reach out to the leasing office at your convenience. We look forward to hearing from you.
Frequently asked questions about Griffis Canyon Creek
How is Griffis Canyon Creek rated?
Griffis Canyon Creek has a 3.7 star rating with 195 reviews.
When is Griffis Canyon Creek open?
Griffis Canyon Creek is closed now. It will open at 12:00 p.m.
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