Greyhound: Bus Station's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Greyhound: Bus Station

3.2

About this business

Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. 

Location details

555 N John Young Pkwy, Orlando, FL, 32805, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 11:59 p.m.
Tue12:00 p.m. to 11:59 p.m.
Wed12:00 p.m. to 11:59 p.m.
Thu12:00 p.m. to 11:59 p.m.
Fri12:00 p.m. to 11:59 p.m.
Sat12:00 p.m. to 11:59 p.m.
Sun12:00 p.m. to 11:59 p.m.
3.26,215 reviews
Select a rating
Carmen D Cesáreo-Cohen's profile image
Carmen D Cesáreo-Cohen 
6 years ago

For my first time using the bus I can tell it was horrible, let’s start for delays all of the trips were delay??? Or it was because you want to fill a bus which is understanding but let us know I was with my mom and dad 78 and 75 years let’s have some empathy is people your employees in Philadelphia station don’t have any curtesy at all and on top they’re rude as well, but the worst part your bus are so dusty and dirty that it make nauseous your bath was cleans but you keep the 🚌 with a urine smell, this’s not FREE at least... read more

William Boone's profile image
William Boone 
recommend  Recommended
6 years ago

The experience was worthwhile and wonderful. I was comfortable throughout my trip. Wonderful experience! 

Marta Morales's profile image
Marta Morales 
6 years ago

My 1st time in 45 years on a greyhound it was on time going from Tampa to Orlando n going to Fort Lauderdale on 6/25 we supposed to leave at 12 midnight and then they tell us that is going to be two hours and a half delay. So we got in the bus at 2:30 am ,we didn’t get a A refund or free bus ride anywhere for waiting so long... I took the mega bus to Tampa there was no problem 

Denice Grace's profile image
Denice Grace 
recommend  Recommended
6 years ago

The bus was a hour late I was suppose to get home at 9:45 but I didn’t get home until 11:05 

Christian Oreamuno's profile image
Christian Oreamuno 
6 years ago

The people working there is mean...the security guard thinks he's an FBI agent...super rude...the lady behind the counter at the food area,rude....in general I though for a moment...MY FIRST TIME IN PRISON....never again... 

Cheryl Martin's profile image
Cheryl Martin 
6 years ago

Service sucked, the bus was an hour and a half late. Got into Orlando at 1210 am. 2 women at counter walk off when we started lining up. Guy came out at 1220 and said shift change. He walked away and now it is 1234 am and no one had been waited on. 

Irma Garcia's profile image
Irma Garcia 
7 years ago

Worst customer service ever. Lady was so rude on the phone wasn’t willing to help at all . Will never ride with them again. 

Andres Mendel's profile image
Andres Mendel 
7 years ago

Pesimaaaaaaaa , inicialmente me toco esperar tres horas de retrasó muchas conexiones baje y suba espera y no son los mas amigables con el equipaje lo tiran como si fueran piedras ...... nada q ver 

David Curtis's profile image
David Curtis 
7 years ago

We were booked on a bus from Toronto to Niagara Falls but due to technical issues at the airport we missed the bus by 5 mins. When I asked the lady at the desk all she said was that we would have to pay a charge to change the ticket to the next day as this was the last bus that day and find somewhere to stay in the airport. I was shocked at how poor the customer service adviser was. I then tried to obtain a refund but they have refused. I am aware it wasn't the fault of the bus company but feel let down as it was also not ou... read more

Frequently asked questions about Greyhound: Bus Station

How is Greyhound: Bus Station rated?

Greyhound: Bus Station has a 3.2 star rating with 6,215 reviews. 

When is Greyhound: Bus Station open?

Greyhound: Bus Station is closed now. It will open at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com