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Greyhound Bus Lines

2.9

About this business

Location, Western Union, Send/Payout Money Transfer, Money Orders 

Location details

100 E Magnolia Ave, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 1:30 a.m.
Tue4:30 a.m. to 1:30 a.m.
Wed4:30 a.m. to 1:30 a.m.
Thu4:30 a.m. to 1:30 a.m.
Fri4:30 a.m. to 1:30 a.m.
Sat4:30 a.m. to 1:30 a.m.
Sun4:30 a.m. to 1:30 a.m.
2.92,420 reviews
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Brittany King's profile image
Brittany King 
7 years ago

Consistently terrible. Consistently off schedule, even when it's the first bus of the day. Never offered a refund, discount, etc. when the service has been hours late, lost luggage, etc. The bus station in Indianapolis, IN is a pit. I've been harassed numerous times while picking up a loved one from the station. Nothing is done about it. 

Amanda Fuehrer's profile image
Amanda Fuehrer 
7 years ago

WORST CUSTOMER SERVICE EVER!!!! I will never book with them again. Their system auto populated something on my ticket and they wouldn’t fix it...made me re-book and re-pay! They suck! 

Brandon Carter's profile image
Brandon Carter 
7 years ago

Horrible service. Booked a ticket from fort Smith to knoxville. Bus driver apparently had too many hours so the bus never left Oklahoma city to reach Fort Smith. Instead of able to reschedule was dropped 10 times when contacting customer service, was told different things multiple times, and still out my money because they won't allow to reschedule. Customer service is atrocious. 

Sam Key's profile image
Sam Key 
7 years ago

They definitely need shut down they refused my service dog for seizures in Nashville and again in Chattanooga Tennessee I get to Knoxville they lost my luggage been waiting for it for 4 days now I contacted don dare and the a.d.a. office lets see what happens now I'm contacting my lawyer tomorrow morning I want the driver G.Avery fired for refusing my service dog for arguing with me and everyone on the bus and the boss in Chattanooga Tennessee for refusing my service dog and threatening me with the police I am going to socia... read more

Susie Seybert's profile image
Susie Seybert 
7 years ago

I use greyhound quite often.. this time was quite peaceful, and relaxing..not many people on the bus.. 

Tammie Carper's profile image
Tammie Carper 
7 years ago

So you don’t take my bag off the greyhound when it breaks down and my luggage has a special handling tag on it along with my number and where it’s going! I call y’all and get hung up on after the lady who answer gets nasty with me real professional greyhound I won’t be taking greyhound anymore I’d rather fly without having my luggage lost every time I use greyhound smh � 

Heather Ann Moody's profile image
Heather Ann Moody 
7 years ago

Terminal was ok didn’t go to the restrooms it looked scary! The ladies that worked there were somewhat nice! A little impatient but not rude like the other places and helped me change my ticket for no fee! 

Timothy Kariuki's profile image
Timothy Kariuki 
7 years ago
Jim Laszko's profile image
Jim Laszko 
7 years ago

Frequently asked questions about Greyhound Bus Lines

How is Greyhound Bus Lines rated?

Greyhound Bus Lines has a 2.9 star rating with 2,420 reviews. 

When is Greyhound Bus Lines open?

Greyhound Bus Lines is open now. It will close tomorrow at 1:30 a.m.  

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