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Gregory INFINITI
- Automotive
- Waukegan, IL
About this business
Location details
1121 S Milwaukee Ave, Waukegan, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The worst dealership I have ever dealt with. Ran my credit on multiple banks that caused my credit score to drop so many points. We were in the middle of finalizing a deal on this car, scheduled delivery in the vehicle and everything and at the last second told me that they sold it to someone else and that they had no idea.
Business response:
Thank you for your feedback. We apologize if you feel you had a negative experience with us. Please contact William Munz, Executive Manager, at 480.718.3835 to discuss further.
sold me a vehicle with a major issue and they knew it had the issue before they sold the vehicle to me and my temp license plate expired 4 days ago while I call them they said we waiting on a few plates that will not help me cause I have a vehicle I can't drive until I get the license
Candy was great but dealership fell short. Did not follow through with promises.
Business response:
Patti, feel free to reach out to us for any questions you have about your experience. We're here to help, thanks for leaving feedback as well.
Everything was really simple and easy went well love it
Business response:
Thanks for the positive review!
Brandon and Jessica were great to work with. Now if they could only get their electronic documentation system to work. !
Business response:
Thank you Jason for choosing INFINITI of Bellevue and for taking time to share your review. We are happy that Brandon and Jessica provided you with great customer service during your visit, but sorry to hear there were issues with our documentation system . Please reach out if we can assist with anything further. We appreciate you and your business and look forward to any opportunity to assist you again in the future.
They were wonderful.
Business response:
Hi Shawna, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at INFINITI of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Immediately contacted me. sent an Uber to pick me up and helped me drive off in the vehicle that I chose in hours. The custoner service was impeccable.
Business response:
Pheobe, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
The general sales manager is terrible and flat out rude. Doesn’t listen and talks in a condescending tone.
Quickly responded to my request to receive photos of a QX80 I called about. She was very nice and helpful.
Frequently asked questions about Gregory INFINITI
How is Gregory INFINITI rated?
Gregory INFINITI has a 4.5 star rating with 1,912 reviews.
When is Gregory INFINITI open?
Gregory INFINITI is closed now. It will open tomorrow at 7:00 a.m.
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