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Gregory INFINITI
- Automotive
- Waukegan, IL
About this business
Visit Gregory INFINITI to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Libertyville this INFINITI retail store is located at 1121 S. Milwaukee Ave.
Location details
1121 S Milwaukee Ave, Waukegan, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was an easy process! Ash was great!
I had a very bad experience with this dealer. They clearly posted fake pricing on their website and CarGurus.com before the new year. When I contacted them about 2019 Infiniti QX60 lease they offered a sales price that was over $5000 higher than what was posted on their website and CarGurus.com. Joey offered other than Infiniti financial services lender to lower the sales price for the lease. Both Joey and Tim confirmed that the advertised price is only applicable to "financing" not leasing... Classic bait and switch tactics... read more
This dealer has a policy NOT to sell cars to anyone out of state. I asked for a manager and the guy answered call said he was a manager. When asked why cannot sell the car he said that is bacause of service limitations and they will have trouble to service out of state cars. BUT, the car I am interest is sold "As Is" with no warranty. His policy justifucation does not make sence. Also I am the one responsible for the car reguatration. All is so confused and looks very fishy. Be aware !
I called the dealer to verify the features on the QX60 due to the fact the company website and Cargurus didn't match. I spoke to a young lady who looked up two vehicles and said yes they did have the features we were looking for. We drove 3 1/2 hours to purchase one of the two QX 60's when we arrived they said no they did not have two of the features we wanted. I explained to them if we could work out a deal because we came so far and your employee (which I was able to name) stated yesterday they had this. The sales man look... read more
Good contact car did not qualify interior color whitish
Contacted for more information and heard back immediately. Great customer service!
The dealer was prompt in submitting quotes on vehicles I requested. I have about a 1-1/2 drive to the dealership which I have no problem with for the price I feel is fair to pay. The problem is when it came time for a commitment on a price the internet sales person would not always change it and it would always be a few thousand more than I was originally quoted. I willnot buy a vehicle from a dealership I do not trust.
They would not deal with me because I was out of state. I replied that l would deal with those issue and asked them to reconsider. There was no reply to my request. It the last two weeks I have been talking to dealers all over the country, Gregory Infinity is the only one to throw up an out of state barrier. Not cool.
The meet and greet was great and then things took a turn for the worse. I made it very clear to the sales rep that I didn't need in house financing over the phone and also the sales rep who came out to meet me and my family. The car wasn't clean when we got there even though they knew we were coming, and after 4 hours of talking the sales manger tried to make do in house financing. He explained that it was company policy and I asked him if I could have it in writing to read over it and then it got worse. He couldn't produce ... read more
Frequently asked questions about Gregory INFINITI
How is Gregory INFINITI rated?
Gregory INFINITI has a 4.5 star rating with 1,768 reviews.
When is Gregory INFINITI open?
Gregory INFINITI is open now. It will close at 9:00 p.m.
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