Great American Cookies's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Great American Cookies

2.0

About this business

Great American Cookies offers mouth watering freshly baked cookies and brownies and of course custom decorated cookie cakes ready in as little as 15 minutes of less. Stop in and see us today, or order online NOW! 

Location details

5000 Katy Mills Cir, Ste 136, Katy, TX, 77494, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0227 reviews
Select a rating
Joe Fischer's profile image
Joe Fischer 
recommend  Recommended
5 years ago

Best Coffee and Donuts....Great Wait-Staff 

Johnny Silva Schaefer's profile image
Johnny Silva Schaefer 
5 years ago

They suspended an employee because he paid for a police officer's brownie with his own money. They only changed their minds when his Mom went to the media about it. Shameful. 

Eric M. Bright's profile image
Eric M. Bright 
6 years ago

Never ever going there https://www.facebook.com/248589738578149/posts/2502003833236717/ 

Lamar Sargent's profile image
Lamar Sargent 
6 years ago

Suspended your teenage worker for buying a police officer a cookie. Shut down, you aren’t American. I won’t ever shop at your company again. 

Business response:

Hi Lauren. This incident occurred over a year and half ago, in July 2017. It was the result of a misunderstanding and was resolved at that time. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that h…See More 

Robert Rask's profile image
Robert Rask 
6 years ago

Punish kindness and reward vile hatred. That speaks volumes about the kind of people you are! 

Business response:

Hi Robert. This incident occurred over a year and half ago, in July 2017. It was the result of a misunderstanding and was resolved at that time. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that h…See More 

Tommy Hewell's profile image
Tommy Hewell 
6 years ago

THEY FIRED A YOUNG MAN THAT WORKED THERE FOR "BUYING" A COOKIE FOR A POLICEMAN - "NO INTEGRITY" - ! 

Business response:

Hi Tommy. This incident occurred over a year ago. It was the result of a misunderstanding and was resolved last year. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that has proudly supported veterans, military, police officers, firefighters, nurses, and other community servants regardless of whether they wear a uniform. The issue that occurred at the store had absolutely nothing to do with the employee buying a brownie for a police officer, which is a practice that is st... read more

Angela DiFuria's profile image
Angela DiFuria 
6 years ago

They fired a young man for buying a police officer a cookie. Since when are you not allowed to spend your money on whom you want. Just because someone who thinks they are entitled to something free compains. Horrible business will never buy from this company again. 

Business response:

Hi Angela. This incident occurred over a year ago. It was the result of a misunderstanding and was resolved last year. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that has proudly supported veter…See More 

Valentin Vladimirovich's profile image
Valentin Vladimirovich 
6 years ago

I am giving you 1 star, due to event that happened in July of 2017, 

Business response:

Hi Valenin. This incident occurred over a year ago. It was the result of a misunderstanding and was resolved last year. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that has proudly supported veterans, military, police officers, firefighters, nurses, and other community servants regardless of whether they wear a uniform. The issue that occurred at the store had absolutely nothing to do with the employee buying a brownie for a police officer, which is a practice that is ... read more

Chuck Howard's profile image
Chuck Howard 
6 years ago

Sounds like there is nothing great or American about your company, you should just be called "cookie store". I'm sure you would have no problem calling the police if you were ever to need them . People like you are what's wrong with this country today . 

Business response:

Hi Chuck. This incident occurred over a year ago. It was the result of a misunderstanding and was resolved last year. It was not the type of situation that was indicative of our Brand. Great American Cookies is a brand that has proudly supported vetera…See More 

Frequently asked questions about Great American Cookies

How is Great American Cookies rated?

Great American Cookies has a 2 star rating with 227 reviews. 

When is Great American Cookies open?

Great American Cookies is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com