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Graves Brothers Home Improvement

4.6

About this business

Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifica... read more

Location details

755 Winton Rd N, Rochester, NY, 14609, United States

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4.6893 reviews
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Kirt W's profile image
Kirt W 
2 years ago

From the initial call to the sales presentation then to the work was great. Did roof on very cold winter day. Very detailed work. They take pictures of progress. No scamming. Looks great. 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Michael S's profile image
Michael S 
2 years ago

We're really happy with the work that Graves Bros did on our roof! We had a sagging ridgeline from some original construction issues in our 1950s home. Graves was able to quickly diagnose the issue, got us scheduled within a few weeks, and did an awesome job on the repairs. Aaron Wright estimated the job for us and was great - professional, never pushy, and highly communicative throughout the quoting process. Dave G********* and his carpentry crew did great work reframing and reinforcing the rafters, and Chino and the roofin... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Eileen J's profile image
Eileen J 
2 years ago

What a fantastic job Graves Brothers. Matthew V*****n and Carlos’s crew did such a great job. They had the entire job completed in just one day. Color is great!! They made sure the entire site was cleaned up left no mess behind. All nails and debri was cleaned up from the driveway and sidewalk. These guys kept us in the loop with all the happenings of the project. We got lots of pictures from start to finish. Very happy with this. We would definitely recommend this company to anyone who needs a roofing company Thanks, *& * *... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Judith D's profile image
Judith D 
2 years ago

I just had Graves Brothers complete a roof on my rental. I live in Los Angeles so completed all business by email and text. They kept me and my property manager in the loop throughout whole process. They answered all of my questions and follow up was immediate. They did an exceptional job with the roof. I would recommend Graves Brothers to anyone. 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Christopher E's profile image
Christopher E 
2 years ago

Very impressed, great job good crew and on site manager looks awesome even color is good 

Business response:

Thank you for sharing your experience. We appreciate it! 

Bud C's profile image
Bud C 
2 years ago

Graves Brothers is on top of their game. From Chris T. (our salesman) who laid out all the options for our roof build, explained them in detail, and kept in constant contact while we tweaked things, to Stephanie and her crew on site. She kept me updated throughout the process, answered any questions, and even sent me photos. As for the crew, they were incredible, 8 hours start to finish. BLAM!!! cleaned up and gone. Top to bottom Graves is a well run organization. Everyone I dealt with was polite, professional, patient, cour... read more

Business response:

Thank you for sharing your experience. We appreciate it! 

Michael G.'s profile image
Michael G. 
2 years ago

James L********* and Dan D**** were my Estimator and On-Site Supervisor. From the start to project completion everything went well. James was very knowledgeable on the products they used from their lowest tier to their highest. He made great recommendations and we were happy to book with Graves. Our timing was great because within a week and a half we had install day. Install day went without a hitch. The crew showed up when I was told to expect them, and they were done within 5 hours. Quality of work is excellent. I'm very ... read more

Business response:

Thank you for the review. We appreciate it! 

Joe C's profile image
Joe C 
2 years ago

The workmanship is great. Stephanie answered all my questions and addressed my concerns. 

Business response:

Thank you for the review. We appreciate it! 

Bill S's profile image
Bill S 
2 years ago

Matt, Paquito and the team did a great job on our roof. There were a few issues to resolve on installation day but we worked through them. Matt kept me informed on what was going on and consulted with me on all issues. The only issue (why 4 out of 5 rating) was Mike mis-measured the skylights so the wrong ones were delivered. Fortunately for everyone the right ones were in stock so the job was completed in one day. If the error had resulted in a delay (which could have been considerable with the roof already opened up) I wou... read more

Business response:

Thank you for the review and feedback. We appreciate it! 

Frequently asked questions about Graves Brothers Home Improvement

How is Graves Brothers Home Improvement rated?

Graves Brothers Home Improvement has a 4.6 star rating with 893 reviews. 

When is Graves Brothers Home Improvement open?

Graves Brothers Home Improvement is open now. It is open 24/7. 

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