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Graves Brothers Home Improvement

4.6

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Location details

755 Winton Rd N, Rochester, NY, 14609, United States

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4.61,017 reviews
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Sebastian P.'s profile image
Sebastian P. 
3 years ago

Dealing with the insurance company was a nightmare. Tyler W****** was so helpful in helping me navigate thru that process. He was a godsend. Once the insurance was somewhat settled, he also helped with setting the project in motion. Thank you Tyler! I needed a new roof and repair to siding and windows . The roofing crew (Carlito's) and Graves lead man Matt V****** were super. Matt oversaw the work every inch of the way and Carlitos crew did one heck of a job. I was amazed that the roof which was a complete teardown and rebui... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Kevin C's profile image
Kevin C 
3 years ago

I was looking to install solar panels and decided to look at the ********** Solar roofing product a *** product sold and installed by Graves Bros. This product made a good decision to install solar, even better. I was very skeptical of Graves, but my sales person Kris did a great job putting my mind at ease. The project made financial sense too. I was hoping to have the project complete by the end of the summer, and Graves/*** were able to do this. Today is my first day creating solar energy thanks to the Graves/*** team!! I... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Cathy D's profile image
Cathy D 
3 years ago

Just had a total rip off of three layers on my roof and the new one installed in only a day and a half. Matthew and Chino’s team we’re excellent monitoring the quality all day. The cleanup was superb! Having had many projects including my siding done by Graves Bros I highly recommend them. When I needed their assistance they were there right away. 

Business response:

Thank you for the review. We appreciate it! 

Amos T's profile image
Amos T 
3 years ago

I called Graves Bros. because they had constructed a covered deck appended to the back side of our double garage. I was a bit surprised by the need to have a service call as I was sure that we had roof leaks. James L., the estimator, reduced the estimate by the service call fee. Unfortunately when the old roof was removed significant deterioration of decking and even some rafters was discovered. Job Supervisor Ruth-E K. and the installation crew were careful to let me view the deterioration and justify the significant added ... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Lori W.'s profile image
Lori W. 
3 years ago

Graves bros did an awesome job on my siding and gutters! From estimater Royce to site manager Connor, Installer Tom, and door installers Tom and Michael I was very pleased with their skills and knowledge! I would definitely recommend to my family and friends! 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Marney H.'s profile image
Marney H. 
3 years ago

We just used Graves Bros for a massive tear off roof with multiple layers. The sales meeting led by Aaron Wight was very professional and informative. He was able to give us extra information with the many follow-up questions we had throughout the week. On project day, Matt V****** and his huge team, led by Manny, showed up on time and were amazing to watch. They were efficient, polite, and left our yard clean. They were able to finish this huge project in one day, which we really appreciate having 4 young kids. Matt made su... read more

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Cory T's profile image
Cory T 
3 years ago

Matt (project supervisor) and Carlito’s crew did a fantastic job replacing our roof. Roof looks great, good attention to detail, and timely. Dan (project supervisor) was on another project next door and was great at providing customer service and helped out with BOTH projects while he was on site. Will recommend! 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you. 

John H's profile image
John H 
3 years ago

Very pleased with the overall experience working with Graves Brothers. From the initial quote, through working with our insurance provider, to the one-day installation time, and the final walkthrough and follow up we found the team at Graves Brothers did an excellent job. They took the time to listen to our needs and our pie-in-the-sky "wants" that we definitely couldn't afford. Our sales contact, Chris, diligently went over our options and handled all of the back-and-forth with our insurance company. Not long after that a t... read more

Business response:

Thank you for sharing your experience. We appreciate it! 

Jenca H's profile image
Jenca H 
3 years ago

We highly recommend Graves Brothers. 5 star roofing service from start to finish. 

Business response:

Thank you for the five star review. We appreciate it! 

Frequently asked questions about Graves Brothers Home Improvement

How is Graves Brothers Home Improvement rated?

Graves Brothers Home Improvement has a 4.6 star rating with 1,017 reviews. 

When is Graves Brothers Home Improvement open?

Graves Brothers Home Improvement is open now. It is open 24/7. 

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