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Graves Brothers Home Improvement
- Roofing
- Rochester, NY
About this business
Location details
755 Winton Rd N, Rochester, NY, 14609, United States
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I was so happy with my experience with Graves Brothers I would like to thank Chris M**** Matt V** **** and the crew f e l i p e for a wonderful relationship the job that everyone did was absolutely amazing my feedback from The Neighbors in the community was tremendous they thought everyone did a great job and will keep them in mind for future references from the start of the job to the end most amazing thank you for everyone it was a tremendous job
Business response:
Thank you for sharing your experience. We are proud of our team and the work that they do!
This is my second time using Graves Bros. They were very easy to contact and communicate with. They were quick to respond and scheduled the roofing job right away. I was impressed with their crew, as they showed up bright and early. The team installed my metal roof in four days. The workers and foreman were polite and friendly, and all aspects of the job were done efficiently and pain-free. I would highly recommend them for roofing!
Business response:
Thank you for sharing your experience with Graves Brothers. We appreciate the opportunity to work with you again.
I am so happy and glad to have had such a great crew f e l i p e and Matthew Van Horn they did such a fantastic job from beginning to the end my neighbors and Friends are definitely going to keep this company in mind when they need theirs done thank you so much
Small job framing and installing an outside door; took our name and number at the Home Show but never called so I called them and never returned my call. Speaks poorly for a business that advertises by home show display then ghosts you. Even if a business doesn't want a small job or is too busy, courtesy calls for at least a return call
Business response:
We are sorry that our communications team did not follow up. Your message has been shared with our team director to review and to focus on with our staff so that we can be better in the future.
The crew (Flakito & Matthew V******) were punctual, professional, and addressed my concerns. I'm very happy with my experience and the work done on my new roof.
Business response:
Thank you for sharing your experience. We appreciate it!
Our Forman paul was very informative and kept in contact with us through the day. The crew showed up at 7am and was super efficient and did a great job cleaning up. Excellent communication throughout the whole project From all sides. Will definitely recommend to others. GO *****!
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
Team showed up at 7am in the morning and had a full tear off of a 2- family house completed by noon. They did an amazing job protecting my house and my property. They had the roof fully skinned in OSB and 75% shingled by 6pm. They finished the roof the next morning and were fully cleaned up and out of there by 5pm. Foremen Kasey and Dave answered all my questions when I was on site and kept me informed with pictures of progress throughout both days. Very responsive and courteous. Roof looks great! Extremely satisfied with Gr... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
Very happy with my new roof! I had several leaks and needed a tear-off and several plywood boards replaced prior to the new shingle installation. Matthew V****** was very communicative during the process and took tons of helpful pictures during the project. Carlito and his crew were very efficient and competent and did a wonderful job cleaning up after they finished. They kept my home and property safe during the job, which instilled a lot of confidence in their abilities. I have wonderful peace of mind now that I have a new... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
Matthew V** **** (the site supervisor) and Felipe (the crew chief) did outstanding work they were here when they said they would be here, did the best they could to protect my property and stayed to clean up after doing a full roof tear off and replacement, even though it started snowing as they were wrapping up! I am normally apprehensive about contractors, but had no issues with them. Hire them now!
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
Frequently asked questions about Graves Brothers Home Improvement
How is Graves Brothers Home Improvement rated?
Graves Brothers Home Improvement has a 4.6 star rating with 1,017 reviews.
When is Graves Brothers Home Improvement open?
Graves Brothers Home Improvement is open now. It is open 24/7.
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