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Graves Brothers Home Improvement
- Roofing
- Rochester, NY
About this business
Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifica... read more
Location details
755 Winton Rd N, Rochester, NY, 14609, United States
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Small job framing and installing an outside door; took our name and number at the Home Show but never called so I called them and never returned my call. Speaks poorly for a business that advertises by home show display then ghosts you. Even if a business doesn't want a small job or is too busy, courtesy calls for at least a return call
Business response:
We are sorry that our communications team did not follow up. Your message has been shared with our team director to review and to focus on with our staff so that we can be better in the future.
The crew (Flakito & Matthew V******) were punctual, professional, and addressed my concerns. I'm very happy with my experience and the work done on my new roof.
Business response:
Thank you for sharing your experience. We appreciate it!
Our Forman paul was very informative and kept in contact with us through the day. The crew showed up at 7am and was super efficient and did a great job cleaning up. Excellent communication throughout the whole project From all sides. Will definitely recommend to others. GO *****!
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
Team showed up at 7am in the morning and had a full tear off of a 2- family house completed by noon. They did an amazing job protecting my house and my property. They had the roof fully skinned in OSB and 75% shingled by 6pm. They finished the roof the next morning and were fully cleaned up and out of there by 5pm. Foremen Kasey and Dave answered all my questions when I was on site and kept me informed with pictures of progress throughout both days. Very responsive and courteous. Roof looks great! Extremely satisfied with Gr... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
Very happy with my new roof! I had several leaks and needed a tear-off and several plywood boards replaced prior to the new shingle installation. Matthew V****** was very communicative during the process and took tons of helpful pictures during the project. Carlito and his crew were very efficient and competent and did a wonderful job cleaning up after they finished. They kept my home and property safe during the job, which instilled a lot of confidence in their abilities. I have wonderful peace of mind now that I have a new... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
Matthew V** **** (the site supervisor) and Felipe (the crew chief) did outstanding work they were here when they said they would be here, did the best they could to protect my property and stayed to clean up after doing a full roof tear off and replacement, even though it started snowing as they were wrapping up! I am normally apprehensive about contractors, but had no issues with them. Hire them now!
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
outstanding work and care for the house. The project came out grate
Business response:
Thank you for sharing. We appreciate the opportunity to work with you!
These guys are awesome. Did a roof repair that was quick and reasonably priced. Sara (I believe) was the site manager, she kept me up to date on the progress. Well done Graves brothers, would not think twice about using your service again.
Business response:
Thank you for the great review. We appreciate it!
Felt very comfortable with Kris the consultant right away. He was very honest and upfront about all costs. The construction team was also amazing and they did a great job on our roof.
Business response:
Thank you for the review. We appreciate it!
Frequently asked questions about Graves Brothers Home Improvement
How is Graves Brothers Home Improvement rated?
Graves Brothers Home Improvement has a 4.6 star rating with 967 reviews.
When is Graves Brothers Home Improvement open?
Graves Brothers Home Improvement is open now. It is open 24/7.
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