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Graves Brothers Home Improvement
- Roofing
- Rochester, NY
About this business
Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifica... read more
Location details
755 Winton Rd N, Rochester, NY, 14609, United States
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When looking to do our roofing/siding/windows/door project for our two car garage & mud-room, I researched and had requested quotes from several companies. The response from Graves was the best! Immediate response and appointment set up with Alex S**** for an estimate. Alex was great, explained everything, and the documentation of the quote was thorough. Alex's follow-up and willingness to adjust the project to fit our budget, as well as assist with financing options was super. The other companies' responses paled in compari... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
John and Nate did a great job installing the beautiful siding. They even removed a door and fixed the hole it left! We are so pleased with the results. Thank you all again. However, now we have to get the payment finished. I wrote a check when they were here, but it was not for the full payment that was given as a quote. I will call today before noon. ****** *****
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you!
I had Graves Bros. replace the old roof on my house. I was extremely pleased with the entire experience. The project team planning the project was extremely thorough, timely, and answered my questions. The crew that replaced my roof did a first-rate job and completed the work in a single day. They went above what was specified in the contract and replaced several sheets of failing plywood underlayment. The clean up afterwards was thorough and complete. I would have no qualms again hiring Graves Bros. for any additional home ... read more
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
We had an excellent experience with Graves. Roof looks great. It was completed in one day. All waste materials were cleaned up. Price was comparable with other estimates. Importantly, site manager, Liam, explained in detail what was going to be done and when the job was completed he again showed us what was actually done. I would highly recommend this company.
I would like giving 10 stars. They are professional, has an effective teamwork, did a great job. I am a picky old lady, but I pretty much satisfied with the work that they have done. Thank you Aaron W. for sending me an amazing team.
Business response:
Thank you for sharing your experience. We appreciate the opportunity to work with you.
They are the absolute best! I was treated with nothing but respect. Aaron W**** was amazing and so very helpful. I had windows installed and the work is beautiful. They arrived on time and very polite and careful of my work in progress home. If you need work done on your home please call Graves Bros You won’t be disappointed!
Business response:
Thank you for the five star review. We appreciate it!
I hired them to replace our windows, gutters, and siding. Things started off poorly with terrible communication and delays before work even started. When work started they had 10 non - English speaking installers which is fine, but I was unable to communicate my concerns and there were problems and concerns immediately. Occasionally a “foreman” made an appearance but he didn't really know what was going on even when he was there, which was seldom. I had to take multiple days off work to keep an eye on them. I caught a bunch ... read more
I would not recommend this company. I work out of town in the construction trade and I hired this company to install new exterior doors and side our home. The siding was done very well. Only issues was the language barrier of the crew we could not communicate with. The door install was TERRIBLE. To this day our doors do not work properly. I sent photos and video the day they were completed showing they were not even secure to the house and they did not latch. With multiple complaints to the company they would not work around... read more
Business response:
We are sorry that you did not have the experience that many have come to expect. Your story has been shared with our leadership team for review and to address with our teammates to improve our future services.
Extremely professional and honest. I have called them for multiple projects for my rental properties and my personal home. Service is always fantastic and continue to recommend them
Business response:
Thank you for sharing your experience. We appreciate it!
Frequently asked questions about Graves Brothers Home Improvement
How is Graves Brothers Home Improvement rated?
Graves Brothers Home Improvement has a 4.7 star rating with 881 reviews.
When is Graves Brothers Home Improvement open?
Graves Brothers Home Improvement is open now. It is open 24/7.
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