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Grapids Heating & Cooling, Inc

4.2

About this business

Are you hearing strange noises from your heater or AC? Chances are, your heating or cooling system is in need of repairs. For a reliable team of expert technicians, turn to Grapids Heating & Cooling. The company offers a wide range of heating and AC services in Grand Rapids and the surrounding areas. From simple tune-ups to complex repairs and installations, Grapids Heating & Cooling can get the job done right the first time. The company’s team has been professionally trained and certified by NATE and Nexstar so you ca... read more

Location details

3325 3 Mile Rd NW, Grand Rapids, MI, 49534, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.291 reviews
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Brandie B's profile image
Brandie B 
5 years ago

$9,000 for the Furnace or $14,000 for a Furnace and a Air system. WHAT A BUNCH OF FRAUDS!!! Every Company and Person we talked to after Grapids came out told us to report them to the BBB. At most for just the Furnace should be $3,000 and at most for the Furnace and Air system should be $5,000. They were trying to get us to pay $96 for 20 YEARS!!!! We just brought our house. That means we still have ALL 30 YEARS left to pay off our house. Who in their right minds would pay 20 out of 30 years for a damn Furnace and Air system?... read more

Business response:

*******, I am so sorry to hear you were not happy with the service you received from our team, Customer satisfaction is always our number one priority as we strive for a 5 Star service with all our clients. Please give our office a call at your earliest convenience and ask to speak with our sales manager Del. 616-453-1137, we look forward to speaking with you soon. 

Sue A's profile image
Sue A 
5 years ago

My technician Jake was great. He explained and showed me the things that are about ready to go and how dirty my furnace was. I would definitely recommend them and Jake was very professional, friendly and knowledgeable. 

John E's profile image
John E 
5 years ago

Great service! Great response, Rich was a fantastic technician. I will use Grand Rapids heating and cooling for any problems I have with my Geothermal system 

Jack H's profile image
Jack H 
5 years ago

Excellent work, excellent customer service, efficient resolution of issues. I would recommend this company to anyone with HVAC needs. 

Nancy Yettah's profile image
Nancy Yettah 
5 years ago

I was very pleased with the customer service of Grapids Heating and Cooling. They came out on a Saturday, calling twice to let me know when they would arrive. They showed me the problem with my furnace, explained different options, and made it possible to replace my furnace on Monday first thing. They left me a space heater and were willing to bring me more if I needed it. The installers were very knowledgeable, careful, and polite!! They made the install seamless and explained and answered all my questions. Very happy with ... read more

Georgia E's profile image
Georgia E 
5 years ago

Paul was professional in all aspects of the furnace checkup. Called and text ahead to give his time of arrival. Explained his findings clearly. Very pleased! Thanks ****. 

Tim H's profile image
Tim H 
5 years ago

Brett was just great in all ways. Merry Christmas to all of you! 

Bruce M's profile image
Bruce M 
5 years ago

Showed up on time, called ahead and gave notice like they said. Very professional while here. 

Mark S's profile image
Mark S 
5 years ago

Great job Grapids for semi annual maintenance work and for installation of whole house humidifier! Jake was professional and knowledgeable to do the work and very helpful! Thanks Grapids! 

Frequently asked questions about Grapids Heating & Cooling, Inc

How is Grapids Heating & Cooling, Inc rated?

Grapids Heating & Cooling, Inc has a 4.2 star rating with 91 reviews. 

When is Grapids Heating & Cooling, Inc open?

Grapids Heating & Cooling, Inc is open now. It will close at 8:00 p.m.  

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