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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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husband is having surgery. he was scheduled at 2pm. 4:30 PM we are still waiting for him to go back. stuck listening to the nurses gab gab gab about their personal lives. so unprofessional and frustrating.
Business response:
Jodi- thank you for taking the time to write this. We sent your review to our CEO so we can look into what caused the delay. We appreciate your honest opinion. Hope everything else went smoothly!
husband is having surgery. he was scheduled at 2pm. 4:30 PM we are still waiting for him to go back. stuck listening to the nurses gab gab gab about their personal lives. so unprofessional and frustrating.
Took my step dad for a 45 minute procedure, was there 11 hours. We were told to be there at 7 AM. They took him for procedure at 3 PM. This sucks for family waiting.
Business response:
We need to get additional information regarding this experience so we can look into the issue. Please message us your best contact number or call us at 318-769-3150. Thank you.
Recommendedit is a great hospital,,, they take care of you here waiting on you hand and foot,an making you feel welcome
Business response:
Thank you, Leroy! We take pride in serving the community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.
Recommendedi had been having a back spasm for 3 days. been trying to take it. Im use to having back pain come and go because my back isnt in the best of shape after giving birth to 9 babies. well yesterday the pain got to the max and i couldn't take it any more. My mom drove from walterboro to my house in Ridgeville just to take me to summerville medical. I probably looked like a crazy person the way i was acting but my back pain was so bad i just felt like i wanted to crawl out of my skin. Thankful we werent in waiting room long after... read more
RecommendedEmergency room wait was not long. The staff were very kind and professional and had good bedside manners. Overall a good experience when I had a very stressful situation. Would very much recommend ☺️
Business response:
Sorry to hear that you needed our ER services, but happy to hear that the experience was positive overall. Thank you for allowing us to care for you - and we hope you're well beyond whatever it was that brought you to our doors!
Worst experience that I have had at a hospital. I appreciate the few that I have interacted with that are trying to make my visits better, but unfortunately the bad definitely outweighs the good. I think the biggest problem that unfolded today that has really set me off, was the fact that I sat in a room for 2 1/2 hours without anyone coming in to ask if I was OK or start my treatments and then had a nurse come in and hand me my discharges and tell me I was good to go… Without my treatments being even started. Clearly nobody... read more
RecommendedShout out to Stonecrest ED!! I went in for excruciating abdominal pain and my whole team was amazing! Shout out to RNs Daniel and Pherris, PA Keely, Wanda in registration, and Andrea in ultrasound!! You guys are amazing!! ❤
Business response:
We are so happy to read this positive review. The Emergency Services team at TriStar StoneCrest Medical Center is filled with many special people, and we know they will appreciate the kind words. We will be sure to pass along!
Worst experience that I have had at a hospital. I appreciate the few that I have interacted with that are trying to make my visits better, but unfortunately the bad definitely outweighs the good. I think the biggest problem that unfolded today that has really set me off, was the fact that I sat in a room for 2 1/2 hours without anyone coming in to ask if I was OK or start my treatments and then had a nurse come in and hand me my discharges and tell me I was good to go… Without my treatments being even started. Clearly nobody... read more
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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