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Germain Toyota
- Automotive
- Columbus, OH
About this business
Welcome to Germain Toyota Scion of Columbus, where customer care is always our top priority. We proudly serve the Columbus metro area; including, Delaware County, Licking County, Fairfield County, Union County, Madison County, Westerville, Dublin and more. If you're looking for cars for sale or auto repair, Germain Toyota Scion is your one-stop shop for all of your auto needs. We strive to make every customer's experience enjoyable and exceed customer's high expectations. Come in today to let us show you our commitment to ex... read more
Location details
5711 Scarborough Blvd, Columbus, OH, 43232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The hole process was simple and fast and I love my new Tacoma
I was on a business trip when the 2014 Tundra popped a check engine light. My supervisor contacted Germain and I was instructed to go there for repairs. Kylee Grimore was outstanding. Very professional, multi-tasked like a pro, and handled all my questions with ease. Considering this was business to business, Kylee was absolutely amazing, informative and patient. Thank you for your awesome service and staff.
Business response:
We are so sorry you experienced service issues while on a business trip but are happy Kylee and our team were there to assist and get you back on the road. We appreciate you sharing your positive experience.
Very disappointed. No wheel key with new Rav4, we were told it was ordered, order was lost, yet another Saturday visit required. Hope we avoid a flat! :-/
Took my Tundra in for service on Feb 24th. Denise was excellent to work with. A problem was found that required an additional part that they wouldn't have until Monday. I was given a new Tundra for a loaner for the weekend. Excellent customer service!!!!!!!
Business response:
We are pleased to know that Denise provided you a positive service experience. Thank you for sharing.
I took my 4Runnerin yesterday for 5000 mile update. In and out 45 minutes Everything corrected and up to date No charge Toyota 2 year no pay for service. Very professional and well done Btw bought car at other location but changed closer to house.
Business response:
We appreciate your kind words and business. Thank you for choosing Germain Toyota of Columbus for your automotive needs.
I purchased a used vehicle on Friday and drove it home and noticed a small oil spot on my garage floor and figured it was just oil from the oil change. I drove the truck to Columbus to do some shopping and noticed a huge oil puddle under the truck. I looked under the truck and oil was dripping from the drain plug so I contacted the dealership and got no reply. The vehicle needed emergency service and nobody cared. I had to take it to another place to fix the problem. I am very disappointed
It's ok for an oil change but the estimate I got for front brakes was too expensive.
Business response:
Thank you for choosing Germain Toyota for your recent automotive needs. Our Service Manager Henry Ebosh would like to discuss your concern regarding the quote for your front brakes. If you would please give him a call at 614-383-5215 we would greatly appreciate it.
The service was phenomenal! The salesmen were great. Rob Mcclurkin started dealing with us as well as Rod Smith. Rod Smith became the point man for the duration of the deal after our initial purchase. He was very attentive and thorough with all of our needs. I was very happy with the service that I received at Toyota for the purchase of my new vehicle. I will highly recommend all of my family and/or friends to go to Toyota and deal with Rob and Rod Smith!
Business response:
Rochelle, we are happy to know that Rob and Rod provided you such a wonderful car buying experience and thank you for leaving us this wonderful review. Enjoy the road in your new car.
Frequently asked questions about Germain Toyota
How is Germain Toyota rated?
Germain Toyota has a 4.1 star rating with 373 reviews.
When is Germain Toyota open?
Germain Toyota is closed now. It will open tomorrow at 9:00 a.m.
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