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Germain Toyota

4.1

About this business

Location details

5711 Scarborough Blvd, Columbus, OH, 43232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.1374 reviews
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Janet Elder's profile image
Janet Elder 
8 years ago

Excellent Service abd support. I will definitely recommend them to my Family and Friends. Colleen K was so awesome!! thank you for all your help 

Business response:

Thank you, Janet, we are pleased to know Colleen provided you such an awesome experience! 

Courtney Habermann's profile image
Courtney Habermann 
8 years ago

I had to get a new car after being in an accident. To make sure I got the right car I went to many different dealerships and looked at many different cars and this is by far the best. They were friendly, helpful, knowledgeable and willing to help and work with me. Kyle Mussleman was absolutely wonderful. I would and have recommend them to any one! 

Business response:

Courtney, we were so sorry to hear about your accident but thankful you are ok. We appreciate you allowing Kyle and our team the opportunity to assist in finding you a replacement vehicle. Thank you for your business and kind words. 

Dave Hetterscheidt's profile image
Dave Hetterscheidt 
8 years ago

So I had a 4:30 service appointment to have my tires balanced and rotated. It took them over two hours to get my car back to me so I was just a little upset. I have left messages for the General manager and the service manager to call me but three days have passed and no call. I have issues with their customer service in the past so I guess I shouldn't be surprised. 

Business response:

We want to thank you for taking the time to speak with our Customer Relations Manager Loralee. The feedback you provided her is greatly appreciated and we truly apologize for your experience. We do hope that you will allow our team to earn your trust and faith back in our dealership and provide you the quality experience you deserve as a Germain Toyota customer. 

Samantha Paige's profile image
Samantha Paige 
8 years ago

Trent was awesome! He provided wonderful customer service for my 2014 RAV4 that needed new brakes and rotors. I really appreciate him being understanding and considerate about my situation. I will definitely come back and recommend him again! 

Business response:

Thank you for the positive feedback regarding your experience with Trent. We are pleased to know he provided you a quality experience. Thanks for the 5 stars and your business. 

Tangie Gilmore's profile image
Tangie Gilmore 
8 years ago

I had a really good experience with getting my new 2017 Toyota corolla! Everyone was so nice and understanding! I highly recommend getting a car from here! Ask for the salesman Kyle Musselman 

Business response:

Thank you Tangie, we are pleased Kyle provided a positive experience and appreciate your recommendation. 

Frankie Chang's profile image
Frankie Chang 
8 years ago

Kyle Musselman was my agent. He is very helpful...If you want a good deal for your Toyota...you should go to him 

Business response:

Thank you for your business and recommendation of Kyle. 

Katie Russell's profile image
Katie Russell 
8 years ago

Omar & Azhur were so helpful! They made my first time buying experience so relaxed! 

Business response:

Congratulations on buying your first car and thank you for allowing us to be a part of this exciting time. 

Michael Toffry's profile image
Michael Toffry 
8 years ago

Amanda is the most amazing sales woman. She was so considerate of my needs and so nice. I would recommend everyone to go Amanda Lobach if you need a new or used car. Beautiful 

Carlos Opoku's profile image
Carlos Opoku 
8 years ago

They do really Good job out there, from reception to sales to servicing. Bernard Ogbaide is my sales agent 

Frequently asked questions about Germain Toyota

How is Germain Toyota rated?

Germain Toyota has a 4.1 star rating with 374 reviews. 

When is Germain Toyota open?

Germain Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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