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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Used vehicle purchase Big shout-out to Jeff Williams during my used vehicle purchase in the last couple of days. Professional and courteous from the beginning to the end. Everything went smooth and done fast. Love my new (used) Mazda3.
Business response:
Congratulations on the purchase of your previously loved vehicle and thank you for the kind shout out for Jeff. We do hope you will visit us again. Best Regards, Jim Fakas General Manager
Great Experience Buying a car from Germain was great. Phil wasn't pushy at all, answered any questions I had and helped make the decision to buy what I wanted. I had an idea when I came in, and it was solidified by the experience and information I was able to get. Purchasing wasn't difficult, I was in and out of the dealership in a couple hours including the test drive and deliberating with myself on the purchase.
Business response:
Our goal is 100% customer satisfaction and we are happy to learn that Phil provided you such a wonderful experience. We appreciate you taking the time to share your thoughts about your visit. Best Regards, Jim Farkas General Manager
Thank you jeff I love the Kia sport you sold me and I hope to see you for my next car this is the second car I got from Germain Honda. Joe Cobb
Business response:
We appreciate your continued business and look forward to working with you again. Thank you for taking the time to share your positive thoughts about your experience. Best Regards, Jim Farkas General Manager
Jeff Williams is wonderful! This is our 5th car that we've purchased from Jeff at this dealership. He's courteous, kind and thorough. We'll be back for car #6 when we need another Honda.
Business response:
Thank you for your loyalty and continued business. When you are ready for your 6th Honda our team will be here ready to assist. In the meantime, enjoy the road in #5. Best Regards, Jim Farkas General Manager
Easy Peezy Lemon Breezy Without a doubt the best car buying experience ever. This is the third Honda we have purchased from Germain Honda and the second with Evan Carrier as out sales agent. Start to finish, we were done in an hour. Working with Evan for the entire process was stress free. The vehicle I wanted was not on the lot, however they located it and had it within three days. Can't say enough good about the experience. I would recommend Germain Honda (and I have) to anyone shopping for a new vehicle. I would recommend... read more
Business response:
Thank you for your continued business and loyalty to not only Honda but also to Germain and Evan. Your kind words and recommendation are greatly appreciated and the greatest of compliments. Evan is dedicated to providing our guests a quality sales experience and we are thrilled to know you enjoy working with him. We all look forward to working with you the next time you are in the market. Best Regards, Jim Farkas General Manager
Review of Kent Hepler We bought a car from Kent Hepler in 2007 and when we decided to get a new car, after a lot of research and having gone to other car manufacturers, we went back to Germain Honda and looked up Kent specifically. He is very easy to work with, not high pressure at all, a complete gentleman, completely familiar with the car inventory, knows all the tricks about using the car and teaches them very effectively. When our lease is up in three years, more than likely we'll look up Kent again
Business response:
Thank you for returning to Honda of Ann Arbor to work with Kent on the lease of your new vehicle. We are pleased to know that Kent has provided you a positive experience on both visits. Best Regards, Jim Farkas General Manager
Excited about my new car Very informative, and reliable service. I am not experienced in financing cars. I felt the service was very professional, and worth the money. I would purchase another car through this dealership, and with these representatives. I only wish they offered a complimentary oil change.
Business response:
We thank you for your business and your feedback. Our team looks forward to continuing to provide you with quality service throughout your ownership. Best Regards, Jim Farkas General Manager
Excellent individual service Evan Carrier provided with me with excellent customer service from the beginning of my search to the end of my purchase. Evan was extremely accommodating, thoughtful, and receptive to working as hard as possible within the parameters I set. I feel that Evan and the crew at Germain went above and beyond to take the stress out of purchasing and ensure that my experience before and after were enjoyable. I would highly recommend Evan and Germain Honda to anyone in need of a new or used car. This will... read more
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. We are happy to know that Evan provided you a positive experience and that you wouldn't hesitate to return. Best Regards, Jim Farkas General Manager
I love the Express Service lane Used the Express Service lane. Got in quickly, Service was completed quickly, meanwhile my 2-yr old grandson & I enjoyed the playroom. I have needed minor services while traveling in the past. Been to dealers who don’t have an express lane. One took 3/4 day, with an appointment, to complete a fairly minor scheduled service. Another couldn’t fit me in to change a burned-out headlight. Both times I was wishing I was home so I could have used the Express Service lane at Germain Honda!!
Business response:
We are happy you stopped in and took advantage of our Express Service lane. Our team is always focused on providing a quality and quick service experience. See you next time. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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