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Germain Honda of Ann Arbor

4.7

About this business

Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way. 

Location details

2601 South State Street, Ann Arbor, MI, 48104, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.73,527 reviews
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DZ's profile image
7 years ago

Awesome car buying experience! My parents bought a car from Evan a couple months ago and had a great experience, and I did as well. Evan was very friendly and helpful, and made test driving and buying the car very easy. He was not pushy at all and I felt very comfortable the entire time. The whole process was very efficient and I was off in my new car in no time. I love the car and could not be more happy with my purchase! I would definitely recommend Evan to family and friends and will buy from him in the future! 

Business response:

Thank you for your kind words and business. We are happy to learn that your visit with Evan was friendly, helpful and comfortable, just like it should be. Our team is happy to know you love your new car and we look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager 

Alex Keyzie's profile image
Alex Keyzie 
7 years ago

Excellent service I inquired about the Honda Civic about two months early, but wasn't sure whether I would have been able to proceed with this purchase or not. Mr Evan Carrier reached out to me and expressed understanding, even though I gave and extensive time frame he still kept in contact through text and emails, so when I had finally decided to move forward I felt he was the best person to help me through this process. 

Business response:

Thank you for letting us know how Evan kept in touch and provided you a quality experience with our dealership. We are thrilled he earned your business. Thank you for sharing. Best Regards, Jim Farkas General Manager 

JM's profile image
7 years ago

No pressure sales, thorough, and helpful Jay Riggins was a great salesperson to work with - very informative on all the features of the car, polite, thorough, and no pressure sales. He was a pleasure to work with for my first car purchase in quite a while. Jerome in the finance office was pleasant to work with. The buying process at Germain couldn't be any easier. 

Business response:

We are pleased to know that you found working with Jay and Jerome easy and informative. Thank you for your business and kind words. Best Regards, Jim Farkas General Manager 

PleasedAnne's profile image
PleasedAnne 
7 years ago

Sales Jeff Williams is an exceptionally good salesman...offers all information necessary to make appropriate decisions. He listens to the customer's needs and offers very good details to help in your selection. After selecting my car, Jeff explained clearly and completely every detail of the purchase process. He handled every part of the sale himself as expediently as possible. After sales was completed, he walked me through all the features on my new car. Jeff has sold me two cars now with total satisfaction. Thank you, Jef... read more

Business response:

Thank you for your continued business and for taking the time to leave us this kind review about the service you received from Jeff. Best Regards, Jim Farkas General Manager 

AAJon's profile image
7 years ago

Great experience I really enjoyed the process of buying a CPO Odyssey from Brock at Germain. He worked with me to make a “stretch” car doable for our family. If I were in the market for another car, I’d contact Brick first. Not only did I get a good deal, I had fun and felt “taken care of”. Thanks! 

Business response:

Thank you for sharing. We are happy to learn that you enjoyed your visit and felt "taken care of". Our staff is totally focused on customer satisfaction. Best Regards, Jim Farkas General Manager 

Samantha Balde's profile image
Samantha Balde 
7 years ago

Went home with a car! My husband and I went to Germain Honda, just looking to see what would be possible for us. Brock Bachelder helped us find the perfect vehicle for us. We hadn't planned on purchasing that day, but Brock worked hard to find exactly what we needed, on our terms. We're very happy with our HR-V and will recommend Germain Honda of Ann Arbor to all of our family and friends. 

Business response:

Your kind words and 5-star rating are greatly appreciated. Enjoy the road in your new HR-V. Best Regards, Jim Farkas General Manager 

Jen M's profile image
7 years ago

Great service! Evan went out of his way to make the car buying experience a pleasant one. He was knowledgeable, attentive and very attuned to what we wanted as clients. We really appreciated that he was straightforward and did not try to pressure us about products in which we were not interested. I had previously had a very unpleasant experience with this dealership, but my experience with Evan last week enables me to put it behind me. He is very effective at what he does! 

Business response:

Thank you for letting us know about your experience with Evan. We are happy to know that he was able to turn around your previous experience. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager 

Kelly Comfort's profile image
Kelly Comfort 
7 years ago

Helpful, Friendly and Knowledgeable My sales associate, Brock Bachelder, was helpful, friendly and very knowledgeable. He kept the process moving and continued his support after the sale with follow up. Jerome in Financing was equally amazing and competent and got me a lower monthly payment with more extended warranties that I expected.. They made the process comfortable and I love my new Honda. 

Business response:

Congratulations on your new Honda and thank you for sharing Brock and Jerome's dedication to customer satisfaction. Best Regards, Jim Farkas General Manager 

Fran3's profile image
7 years ago

Evan rocks! Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being helpful! 

Business response:

Thank you for taking time out of your busy schedule to share your car buying experience with Evan. Evan is truly dedicated to making sure our guests receive the utmost quality experience. Best Regards, Jim Farkas General Manager 

Frequently asked questions about Germain Honda of Ann Arbor

How is Germain Honda of Ann Arbor rated?

Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews. 

When is Germain Honda of Ann Arbor open?

Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m. 

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