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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Germain Honda was great. Mitch Hardcastle went above and beyond to get me the car I wanted. I am very happy with my entire experience.
Business response:
We know Mitch enjoyed assisting you in finding the perfect car to meet your needs. Enjoy the road in your previously loved car. Best Regards, Jim Farkas General Manager
Strange circumstances- Still a Great Experience! Jay was up front with the process of exploring available used vehicles at this time, pricing,and trade. Pleasant and with a good sense of humor he helped make the process go very smoothly. He resourcefully researched our questions even though we were buying a Chevy from a Honda dealer! He is a great person to deal with!
Business response:
Providing an overall quality experience is our goal here at Germain. We thank you for choosing our dealership for your recent automotive needs. Best Regards, Jim Farkas General Manager
Great experience. Chris got me the car I wanted and Evan secured the best APR rate for me. I would recommend this dealership without reservation.
Business response:
We are honored to have been a part of this exciting time for you. Thank you for letting us know that Chris and Evan provided you with the quality experience you deserve. Best Regards, Jim Farkas General Manager
The best experience I’ve ever had buying a new vehicle. The new Ridgeline is awesome but the sales department was even better. Thank you Germain Honda
Business response:
We are honored to have been a part of this exciting time for your. Thank you for letting us know that our team provided you with the quality experience you deserve. Best Regards, Jim Farkas General Manager
Our sales person Mitch was the best. We looked at getting a Jeep as well as a Toyota and the single biggest difference was Mitch
Business response:
Thank you for leaving us this kind review. We know you will enjoy the ownership of your new Honda and look forward to our continued relationship. Best Regards, Jim Farkas General Manager
Low pressure, comfortable. I like cars and have worked most of my working life in the auto industry but I don't like buying cars. ( I don't like parting with my hard earned money.) Germain Honda made that one of the more pleasant experiences. Jeff Williams was great. Easy going and knowledgeable about the product. Didn't try to sell us something we weren't interested in. Evan Carrier was very pleasant to work with when the financial side came around. He was honest with us and helpful in making that terrible decision to part ... read more
Business response:
Your kind words and business are truly appreciated. Jeff and our team work hard to provide a positive customer experience. If you need any further assistance with all the bells and whistles our team is here to support you throughout your ownership experience. Best Regards, Jim Farkas General Manager
Just purchased a 2020 Fit and I am very impressed with the customer service at Germain Honda of Ann Arbor. Kent Hepler was very thorough in describing the car’s features as well as going over the car purchasing process step-by-step. He was able to locate a Fit In my color of choice in an expeditious manner. Evan Carrier did an excellent job explaining and processing the car’s delivery paperwork. Tim Bolog in the parts dept. was very courteous and efficient in my purchase of new floor mats. Thanks to them for making a smooth ... read more
Business response:
Thank you, Kathy, for the positive feedback regarding your experience with Tim, Kent, Evan, and our team. Here at Germain Honda of Ann Arbor, our team works in unison to ensure our guest's complete satisfaction. Providing a quality, informative, and efficient visit is what we strive to deliver daily. Best Regards, Jim Farkas General Manager
I stopped in at Germain Honda one evening just to look at some cars and had a couple of questions and I met Mitch Hardcastle a bright, young and informative salesperson. I told him I didn't want to waste his time and that I was not interested in buying a car at that time. But he answered all my questions gave me good contact information for him. It was an enjoyable visit, surprising tip me. Several weeks later I called him up and he was able to put me in the exact car I wanted very quickly and easily. I'm excited to be part ... read more
Business response:
Welcome to the Germain family of dealerships. Our team of professionals is here to assist you no matter where you are in your buying process. Providing informative information to allow you to make a buying decision that is right for you in your timeframe. Best Regards, Jim Farkas General Manager
new car purchase There is a profound professional and courtesy plus accommodation at Germain. Jeff Williams was my sales representative; I have bought three cars from him, just a A++ representative for Honda. Over twenty some years, I have purchased five Hondas, (sister bought two Hondas also). I switched to Subaru Outback in 2018 because Subaru had the three things I needed: Made in USA, a real Key (not a key fob) and a CD PLAYER. Recently, the Outback has made my leg pain awful. Honda CRV EX has more room. I lost the CD Pl... read more
Business response:
Thank you for your continued business and kind words. We understand your frustration and appreciate your honest feedback regarding the vehicle options. Enjoy the road in your new CRV. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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