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Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Germain aHonda on State Street is a very good car service. Anytime I go there to fixe my car Ric does a fantastic job. I like his honesty and hard and great work!
Business response:
Thank you for your business and kind words. We truly appreciate you highlighting Ric and his dedication to customer satisfaction. Your trust in Ric and our team means so much to us all. Best Regards, Jim Farkas General Manager
My son’s car broke down and had it towed to Germain Honda. Andy from the service department was extremely helpful. We will definitely use this Honda dealer from now on.
Business response:
Thank you for letting us know that Andy took great care of your son. We are fortunate to have Andy on our team has his dedication to our valued guests is exceptional. Best Regards, Jim Farkas General Manager
Was looking for our first Honda since our 2009 impala died. Jeff, Shaq and Jason made the process super easy and painless. We were never pressured into buying anything, and surprisingly were even offered free oil changes. Normally buying a car is my least favorite experience, but we surprisingly had a good time. The dealership and all the cars were clean inside, everyone we worked with honestly seemed to be only concerned with getting the car that was right for us. We ended up going with a 2017 Honda HR V, and so far we're r... read more
Business response:
Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Honda of Ann Arbor, we wish you many happy miles in your HR V. We look forward to serving you for many years to come! Best Regards, Jim Farkas General Manager
Brock Bachelder has sold us two CRV Hybrids in the last 6 months. He is organized, knowledgeable, friendly, dependable and a great communicator. He made himself available at all times for any questions we may have had. I highly recommend him for buyers of new cars, leases and trade-ins.
Business response:
Thank you! We're glad you had a great experience with Brock, and that he made sure you were well informed throughout the process. We hope to work with you again in the future! Best Regards, Jim Farkas General Manager
I worked with Larry Gocha in service. He was great. He explained what needed to be done and listened to my concerns about costs vs benefits. I would be happy to work with him again.
Business response:
Thank you for taking the time to share your overall quality experience with Larry. We are pleased to know that he provided you with all the information you needed to make an informed buying decision. Best Regards, Jim Farkas General Manager
Good service and excellent communication, I was kept informed throughout the entire process and never felt unclear about status or updates on the vehicle. Very appreciative
Business response:
We thank you for taking the time out of your schedule to share your complete satisfaction with our dealership. Enjoy the road in your new Honda and please let us know if you need anything further. Best Regards, Jim Farkas General Manager
Mitch was the best I could have been asked for, especially being a first time leaser! Friendly, thorough and honest! When my lease is up I will definitely be visiting Mitch again.
Business response:
Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that Mitch made you feel comfortable and was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Jim Farkas General Manager
A class act group of people all the way around. Always concerned with getting done what the car needs at that time not what it doesn’t.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs. Your business and kind words mean so much to us all. Best Regards, Jim Farkas General Manager
I was impressed with the honesty of information and the genuine care I was given by my representative. Mia was awesome during initial contact in setting up an appointment.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs and for the kind feedback. Best Regards, Jim Farkas General Manager
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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