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Gene Messer Hyundai

4.4

About this business

Location details

4025 W Loop 289, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,211 reviews
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Traci Bell Harris's profile image
Traci Bell Harris 
6 years ago

Maybe for buying a car the dealership is ok, but it took over 4 months to get my car back from the service dept. I am happy that the manager Mike finally got involved and resolved the issue, but nothing was done until he got involved. Usually when they do service, you get your car back washed and detailed.... after all the waiting, they didn’t even do that! Overall it was a very frustrating situation. 

Angelea Davis Clarida's profile image
Angelea Davis Clarida 
6 years ago

Everyone was extremely helpful and made the process fast and painless. 

Cheryl Donathan's profile image
Cheryl Donathan 
6 years ago

Sales department was great when we bought our car. Service department needs some work. 3 hours for an oil change, WITH an appointment, is ridiculous. No communication while we waited. Very frustrating 

Janet Snively's profile image
Janet Snively 
6 years ago

did good work with my tire replacement 

Kristopher Patrick Murphy's profile image
Kristopher Patrick Murphy 
6 years ago

It doesn’t matter if it’s sales or service. I have always been well taken care of at Gene Messer Hyundai. On the sales side, Matthew and Logun are always easy to work with. In service, I recommend having an appointment. When you come in for an appointment you are in and out in a reasonable amount of time. 

Harvey Everheart's profile image
Harvey Everheart 
6 years ago

the personal are always so thoughtful and courteous, they perform the work and get me on the road 

Cassandra Boren's profile image
Cassandra Boren 
6 years ago

The service was quick and courteous. I was given a courtesy ride and then picked up all within an hour. 

Tommy Duncan's profile image
Tommy Duncan 
6 years ago
Ashley Nicole Robinson's profile image
Ashley Nicole Robinson 
6 years ago

Frequently asked questions about Gene Messer Hyundai

How is Gene Messer Hyundai rated?

Gene Messer Hyundai has a 4.4 star rating with 2,211 reviews. 

When is Gene Messer Hyundai open?

Gene Messer Hyundai is closed now. It will open on Monday at 9:00 a.m. 

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