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Gene Messer Hyundai

4.4

About this business

Gene Messer Hyundai invites you to visit our Car dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Hyundai Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Hyundai dealers. ESPANOL Gene Messer Hyundai le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visitanos hoy para carros Hyundai y SUVs, asi como servicio completo, autofinanciamiento y mas. Nue... read more

Location details

4025 W Loop 289, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,053 reviews
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James Wells's profile image
James Wells 
recommend  Recommended
6 years ago

Today was the first time I did not get a new reminder for my next oil change. The service was performed on time but I did not receive a car wash as I have in the past. I will come back but I was not impressed today. 

Business response:

Thank you James for the kind words! We thank you for your business and look forward to your next visit! 

Terry Peacock's profile image
Terry Peacock 
6 years ago

Cruise Control Malfunctioned. While the service guys were very friendly, when they advised me that the cruise control module was going to cost $4,000.00+ to replace I gagged. That’s 1/10th of the price the 2011 Genesis cost new! So, while I recognize that it isn’t Gene Messer’s fault, I’m not happy with Hyundai right now. 

Business response:

Hello Terry, I am sorry to hear about the cost of your vehicle’s repairs. As you know, your 2011 Hyundai Genesis was a $44,035 luxury vehicle when new. Unfortunately the factory original parts or specialized repair techniques involved for this vehicle still reflect its premium design. That said, I would be happy to try to assist you with your concerns, please contact me at bcimino@genemesser.com. Brendan Cimino General Manager 

Katie Benavidez's profile image
Katie Benavidez 
6 years ago
Cheryl Cicio Roundtree's profile image
Cheryl Cicio Roundtree 
7 years ago

I shopped around and a gentleman by the name Mathew in new cars called a I told him what I was looking for and he found it for me and delivered it to Odessa from Lubbock free of charge I will definitely tell people where to go for they next vehicle thanks Mathew for you help 

Business response:

Hello Cheryl, Thank you for reviewing Mathew and our store, we are glad to hear we could earn your business over in Odessa! 

Jose Martinez's profile image
Jose Martinez 
7 years ago

Mathew was my salesperson 1 year ago he was great and the service the best. 

Business response:

Thank you Jose for the kind words! We look forward to your business with us again! 

Matthew Webster's profile image
Matthew Webster 
7 years ago

Business response:

Hello Matthew, I see you are not happy with us, but cannot tell why in a blank review. I really would like to assist you, please contact me so I can assist. Pace Bixler General Manager pbixler@GeneMesser.com 

Jesse Day's profile image
Jesse Day 
7 years ago

Gene Messer Hyundai service is top notch. I count on them to keep my car up to date for performance and for warranty requirements. Kristian Chen is the best service writer around! My car runs as good today as it did when I bought it 5 years ago. 

Katie Barrett Barton's profile image
Katie Barrett Barton 
7 years ago

Business response:

Thank you for your visit! 

Johnnie Weaver's profile image
Johnnie Weaver 
7 years ago

Business response:

Hello Johnnie, I see you are not happy with us, but cannot tell why in a blank review. I really would like to assist you, please contact me so I can assist. Pace Bixler General Manager pbixler@genemesser.com 

Frequently asked questions about Gene Messer Hyundai

How is Gene Messer Hyundai rated?

Gene Messer Hyundai has a 4.4 star rating with 2,053 reviews. 

When is Gene Messer Hyundai open?

Gene Messer Hyundai is open now. It will close at 6:00 p.m.  

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