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Gary Rome Hyundai

4.3

About this business

Specialties At Gary Rome Hyundai we are honored that you have voted us #1 in Customer Satisfaction for sales and service in the Nation - #1 out of all 790 Hyundai Dealerships! We are also honored to be part of The Hyundai brand which represents fine workmanship and style plus America's Best Warranty, 10 Year, 100,000 mile Powertrain Protection, 5 year, 60,000 mile Bumper to Bumper Coverage, 5 year Unlimited Miles and 24 hour roadside assistance. History Established in 1998. A family owned business. 

Location details

150 Whiting Farms Rd, Holyoke, MA, 01040, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:30 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.31,646 reviews
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Dian McCollum's profile image
Dian McCollum 
5 years ago

I picked up my second Hyundai a year and a half ago. The first was a 2006 Sonata. The second one is a 2018 Sonata. Today I was in for the third regular maintenance and prep for winter visit. I’m all set until Spring!!! In and out. 

Sandra Skiba's profile image
Sandra Skiba 
5 years ago

My husband and I bought a 2019 Tucson.We are very pleased with the vehicle and no pressure service we received from Steve Brown.We both highly recommend Gary Rome Hyandai to our family and friends. You won't be disappointed! 

Amy Ostberg's profile image
Amy Ostberg 
5 years ago

Just bought a Kona and a Tucson with my husband here. Highly recommend! They offer an easy to talk to staff who go above and beyond with customer service. The dealership is beautiful, and is very comfortable while waiting for your car to be ready to drive home! 

Nicole Corcoran's profile image
Nicole Corcoran 
5 years ago

I’ve never been in and out of a car dealership so fast! I also have not been able to pick my own car from a dealership since the first time I started financing around 16 years ago!!! Pauli our salesman was very professional but personable at the same time! He’s also a patriots fan! 👍🏻Thank you for making our experience a memorable one! 🚗 💨 

Kevin Joyce's profile image
Kevin Joyce 
5 years ago

0 Stars. related mostly to Enfield, but when the GM down there refused to take responsibility for the "surprise" we got with our purchase Gary and his assistant dodged doing the right thing too. hard lesson learned. if you value customer service, honesty, and integrity from a large purchase AVOID ROME. Avoid!!! 

Donna Poetess's profile image
Donna Poetess 
recommend  Recommended
5 years ago

Excellence Wonderful place to buy a car, very professional and nice staff! 

Shelley Dowland's profile image
Shelley Dowland 
recommend  Recommended
5 years ago

So happy with my new truck purchase! Thank you Jack, Shannon, Dave and Kieth for making this happen!!! 

Scott Bona's profile image
Scott Bona 
recommend  Recommended
5 years ago

On July 31st I was driving back to North Adams MA after dropping my wife and son off at the airport in Hartford. On my way home our car started to skip and the check engine light was blinking rapidly. I was able to nurse it up 91 at 40mph. by the grace of God I managed to get it to the dealership. The service department was great, I showed up without an appointment "obviously", but they managed to take it in and check on the issue. They determined the engine had expired "no fault of my own" and scheduled the replacement. I w... read more

Walter Zemrock's profile image
Walter Zemrock 
recommend  Recommended
5 years ago

I live and work in the Boston area and, upon my niece's reccomendation, came to Gary Rome Hyundai. I'm glad that I did! I made an appointment to test drive and was promptly greeted at the door by Chris Fenton when I arrived. I test drove two models, discussed the pro's and con's with him, and made a decision. Chris is a really nice guy and was great to work with through the process - and he was helpful the next day when I called him with a question. Everyone I encountered and met at Gary Rome was very nice. I can see why my ... read more

Frequently asked questions about Gary Rome Hyundai

How is Gary Rome Hyundai rated?

Gary Rome Hyundai has a 4.3 star rating with 1,646 reviews. 

When is Gary Rome Hyundai open?

Gary Rome Hyundai is closed now. It will open at 11:00 a.m. 

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