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Gary Rome Hyundai

4.3

About this business

Specialties At Gary Rome Hyundai we are honored that you have voted us #1 in Customer Satisfaction for sales and service in the Nation - #1 out of all 790 Hyundai Dealerships! We are also honored to be part of The Hyundai brand which represents fine workmanship and style plus America's Best Warranty, 10 Year, 100,000 mile Powertrain Protection, 5 year, 60,000 mile Bumper to Bumper Coverage, 5 year Unlimited Miles and 24 hour roadside assistance. History Established in 1998. A family owned business. 

Location details

150 Whiting Farms Rd, Holyoke, MA, 01040, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:30 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.31,646 reviews
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Katie Keeler Seidel's profile image
Katie Keeler Seidel 
recommend  Recommended
4 years ago

Great customer service . Shout out to Heather for getting me in so quick for service . I wrecked my tire and was afraid it could blow out so she got me in quick , new tire and ready to go. Thank you 

Business response:

Thank you so much for the compliment! We will be sure to let Heather know!! 

Monika Elliott's profile image
Monika Elliott 
recommend  Recommended
4 years ago

Thank you jack and all of the team that work so hard to put me in my new Hyundai Kona, I was very nervous and wasn’t sure at the time that I wanted to get a new car or if it was even the right time I love my new suv thank you again for all your help and I truly appreciate everyone at Gary Rome Hyundai in Holyoke 

Business response:

Thank you for the compliment! We are so happy you had such a positive experience here. Thank you for choosing Gary Rome Hyundai to purchase your new vehicle. Let us know if we ever can assist you! 

Colleen Strunk-Ackerley's profile image
Colleen Strunk-Ackerley 
4 years ago

Terrible I bought a car here less than two years ago and I bought the warranty I brought car in when heard something funny they told me it was way I was turning the key they brush you off, be little you if you have a problem terrible I had to buy a new transmission a year and 11 months after buying car from them, the. They never let me speak to Gary and the manger Kevin talked to me so rude he said sarcastically sometimes you buy a car it breaks and you have to fix it! That was there response not to mention how many times ev... read more

Britney Lampro's profile image
Britney Lampro 
recommend  Recommended
4 years ago

I honestly can’t thank the team here enough! They went above and beyond to get me in my new vehicle. Definitely was worth my 3 hour drive! I absolutely recommend this dealership. They treat you right and make dreams happen!!! Pauli thank you so much for working so hard and making me the happiest girl in my small town. 

Business response:

Thank you so much for the compliment!! We will be sure to let Pauli know! 

Junior Santana's profile image
Junior Santana 
4 years ago

I went there last week and I got a diagnosis for my vehicle,supposibly the problem was my turbo..paid close to 800dollars..a day or so later the same problem returned..made an appointment for today,now they turnarounds and tell me it's something else,that would cost me 400dollars,and why didn't the first diagnose pick it up?? makes you wonder huh!!!! 

Bryan McBride's profile image
Bryan McBride 
recommend  Recommended
4 years ago

I fully believe that service sells cars..The Gary Rome Service Department is great and the Service Writer Kristen Ranney is tops. They make you feel important. I will recommend Gary Rome Hyundai to anyone searching for a vehicle or to get their car serviced. Thank you Gary Rome and Kristen for being great professional people who remember service is #1! 

Ryan Jess Panetta's profile image
Ryan Jess Panetta 
recommend  Recommended
4 years ago

My wife and I love our new Tuscon!! Thank you to a good friend of mine Garry big G Smith, it was great to catch up and have some laughs. Easy from start or finish!!!!! 

Debbie Guardino's profile image
Debbie Guardino 
recommend  Recommended
4 years ago

Our Salesman Paul Bonavita was great! Honest from the start and great to work with! 

Scott Fiske's profile image
Scott Fiske 
recommend  Recommended
4 years ago

I've bought 6 vehicles from them and I like their honesty and service. My wife has bought 2 from them as well. Both very satisfied with every aspect our experience. 

Frequently asked questions about Gary Rome Hyundai

How is Gary Rome Hyundai rated?

Gary Rome Hyundai has a 4.3 star rating with 1,646 reviews. 

When is Gary Rome Hyundai open?

Gary Rome Hyundai is closed now. It will open at 11:00 a.m. 

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