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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
He said an amount that was different from the amount he said at the beginning, and he responded in various ways that I couldn't trust.
Also Miguel Tejeda the finance person. Elio the dealership manager. They are very professional and completed our purchase efficiently.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Miguel and Elio provided such professional service. Your satisfaction is our priority, and we appreciate your feedback on the efficient purchase experience. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
1) Logistics-Poor 2) Customer service-Poor 3) Handling seniors & disabled-Poor 4) Cashiers-Poor & limited skills in Customer Service 5) Better system to keep track of what's going on with your vehicle. Maybe a ticker board or text updates. 6) A car is seniors independence. What sacrifices are they making to get a repair done. More kindness, compassion, courtesy & assistance when you see they have a handicap plaque. Open the car door & offer to assist them. I saw them ignored.
Business response:
William Lopez was a consummate professional. But as I’ve described above, there were other areas that could be improved for the betterment of the image of the dealership. Trust is essential, loyalty is crucial & courtesy is a necessity. These items combined equal a repetitive customer base.
I appreciate 🙏🏾 how the Gardena Honda dealers treated me as a customer I truly appreciate the help and the genuine that you guys gave me as a civilized human God bless you and thank you 🙏🏾 again 🙏🏾 bi appreciate you Gardena Honda 🙏🏾💪🏾
Business response:
Thank you for your kind words, Stephen! Your appreciation motivates us to continue providing the best service possible. Looking forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I appreciate the dealer for fixing my car beautifully. They were very courteous and helpful tome
Business response:
Thank you for your wonderful feedback! It's awesome to hear you had great experience and that our team was able to assist you. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good costumer care and excellent service! Ivan offered a nice and friendly service to me!
Business response:
Thank you for your fantastic review! We're proud of Ivan for providing you with friendly and excellent service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Didn't have an issue went in for an oil change, and was out within an hour. Speedy service
Business response:
We're so glad to hear your service visit went seamlessly. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I'm so happy I got very good service thank you very much employees very nice i like gardena honda
Business response:
Thank you, Jose! We're pleased to hear you had a great experience with our team. We appreciate your kind words and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Always helpful and have a great attitude ? ? Everytime they help me as soon as possible when I need them
Business response:
We're thrilled to hear that our team has consistently provided you with helpful service and a positive experience. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,270 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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