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Fred Anderson Kia of Raleigh
- Car Dealers
- Raleigh, NC
About this business
Location details
9225 Glenwood Avenue, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I just wanted to give a hearty thank you to the service department. They close at 6pm and I arrived 15 mins till closing to have my car quickly checked out and have a piece removed. They could have sent me on my way but they didn't. And folks say customer service is dead. Not at Fred Anderson. Thanks so much!
Business response:
Temberly James, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Sincerely, The Fred Anderson Nissan of Raleigh Team
My wife and I bought a Versa yesterday and your team absolutely killed it. Carl made the buying process as easy as we could have ever hoped. Willie took care of explaining the features of the car amazingly and made us feel welcome to call with any questions or concerns. And Eric was awesome with all the closing paperwork. Super friendly and knowledgeable staff. 5 out 5 stars without a doubt.
Business response:
Matt, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on our page to get a hold of the latest deals. Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
What is the purpose of making an appointment, if it still takes an hour and a half or more for an oil change?? I hope this gets better. The only reason I take it here is because of the free oil changes for life.
Not pleased with the service, wait time for "express" service or the price in comparison to other Nissan dealers. I will not be back!
I posted a few weeks ago about not being pleased with follow up relating to a used car purchase. However I want to say that the situation was taken care of. It took a few phone calls but resolved completely. Faith restored. Will definitely go here when I'm ready for that armada!
Business response:
Thanks for taking the time to leave your feedback, Sheila! We are pleased to hear that we have regained your trust. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best regards, Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Best car buying experience I've ever had. Everyone was friendly, never was harassed like I was at Hendrick, and went the extra mile to get me where I needed to be. Robert Harris is the nicest car dealer I've dealt with, and would highly recommend!
Business response:
Matthew, thank you for your great review! We try our best to stand out from other dealers in terms of service excellence and it's quite an accomplishment to hear that Robert provided you the best car buying experience ever! If you have any further needs, do not hesitate to come back to see us. Best regards, Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Awesome sales rep: Hobbs Stephens. . Keep up the fine job you are doing
Business response:
Rhonda, thank you for sharing this remarks about your most recent experience with Hobbs! It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Great experience especially with my salesman Hobbs Stephens!!!! Class operation from beginning to end!!! Not to mention I'm sure because of Hobbs experience he had us in and out in less than 2hrs!!!
Business response:
Thank you so much for your review, Gary! We're glad to have Hobbs on our team and that we could provide you with a great experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Never go this place, they are con artists and rip off agents, they lie to get you into the building and try to trick you into selling your shit for a dirt cheap price....the left my trunk open, broke my trunk lock when it slammed shut. Told me they appraised my car but then said they never got into the vehicle. Riddle me this batman, how do you appraise a car without getting in it?
Frequently asked questions about Fred Anderson Kia of Raleigh
How is Fred Anderson Kia of Raleigh rated?
Fred Anderson Kia of Raleigh has a 3.6 star rating with 287 reviews.
When is Fred Anderson Kia of Raleigh open?
Fred Anderson Kia of Raleigh is closed now. It will open at 9:00 a.m.
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