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Fred Anderson Kia of Raleigh
- Car Dealers
- Raleigh, NC
About this business
Location details
9225 Glenwood Avenue, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service department is top notch! I wish I was able to give more than 5 stars. I was thrilled when I discovered they were able to work on cars other than Nissans....I actually own a Volvo and have had my car serviced and, most recently, inspected with Fred Anderson Nissan. I had a wonderful and stress free experience each time. The staff is friendly, helpful, and always takes care of my car quickly. The Service Director, J Cox, even came out to speak with me personally just to make sure my experience was a positive one! I... read more
Business response:
We appreciate your input, Samantha. Glad to hear that you are consistently impressed with the service we offer here at our dealership. If there is anything more we can do for you please come back and see us any time! Best regards, Ben Sampson, Service Manager bsampson@anderson-auto.com (984) 242-1744
Business response:
Amber, thank you so much for taking the time to share this feedback with us. I would like to discuss this with you further, if you would please contact me at your earliest convenience. Best regards, Ben Sampson, Service Manager, bsampson@anderson-auto.com, (984) 242-1744
Business response:
On behalf of the Fred Anderson Nissan of Raleigh team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Best regards, Ben Sampson, Service Manager, bsampson@anderson-auto.com, (984) 242-1744
Easy and friendly....Mike Madric is professional and no hassle or frills salesman. Great experience....
Business response:
Thank you so much for your kind words, Barrett! We will pass this along to Mike. Please let us know if you need anything in the future. Best regards, Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
My wife and I are highly impressed by the staff here at Fred Anderson Nissan of Raleigh! Everyone was so nice, welcoming and helpful during our process of purchasing a new car. Huge thanks to Robert Harris and the rest of the team! You all made us feel like family. We appreciate your business.
Business response:
Congratulations on the new car Joshua!
I had a terrible experience at this dealership and I have been trying to contact the CEO Julie several times. But have yet to get a response from her.. I was approved for a car and signed the paperwork..they let me take it home and keep it and the next day when i went back to have the car washed but it was dirty they told me i either had to give it back or put down 3500 which was not the deal i had signed the day before "they claimed did the financial manager who has set up my deal was fired that night...so my next step is t... read more
I absolutely hate car shopping. However Mike Madric was the best salesman I have ever seen. He is not pushy which is the biggest quality that I admired about him. I stopped by this Saturday to browse at Muranos. He told me to grab some food as they were having a cookout and pointed to where all of the Muranos were and let me browse quietly. Once I knew what I wanted he was more than accommodating to work with me. Jeff Emerson helped me through the entire finance process which was the fastest I have seen this process done. He... read more
Business response:
Kim, thanks so much for the excellent review! Mike and Jeff are key components of our team here at Fred Anderson Nissan of Raleigh and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Best customer service ever !!!!!!! The manager was extremely sweet with my complaining self. (on top of that she gave me a foot rest for my fractured foot) lol. I will definitely keep coming here
Business response:
Thank you for sharing your experience with us, Maria! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jennifer Wood, Owner Loyalty Manager, jwood@anderson-auto.com
Frequently asked questions about Fred Anderson Kia of Raleigh
How is Fred Anderson Kia of Raleigh rated?
Fred Anderson Kia of Raleigh has a 3.6 star rating with 287 reviews.
When is Fred Anderson Kia of Raleigh open?
Fred Anderson Kia of Raleigh is open now. It will close at 8:00 p.m.
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