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Franklin Marriott Cool Springs

4.4

About this business

Designed with the modern traveler in mind, Franklin Marriott Cool Springs offers upscale amenities such as on-site dining, an indoor pool, 24-hour business center and elegant event venues. This hotel is ideally located near downtown Franklin. 

Location details

700 Cool Springs Blvd, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,182 reviews
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Tonia Faust Belcher's profile image
Tonia Faust Belcher 
5 years ago

Staff was not helpful. They overcharged us double for the room. The staff was not helpful in getting this resolved. Still confused as to what we are supposed to pay. 

Dalila Bush's profile image
Dalila Bush 
5 years ago

Very bad no good food, rooms hot,bad service, people not nice, sorry but is true. 

Anne Waggoner's profile image
Anne Waggoner 
recommend  Recommended
5 years ago

Amazing and helpful staff. Great meals and servers. Roomy rooms and bathrooms, too This hotel tried really hard to meet the needs of our large group of ladies at our three day FCE Conference. And they succeeded! A wonderful stay. 

Mary Gormandy White's profile image
Mary Gormandy White 
recommend  Recommended
5 years ago

Great hotel & conference center in the Nashville metro. 

Diane Hulsey's profile image
Diane Hulsey 
5 years ago

This place reminds me of a low budget hotel. The lobby seems large and spacious however the rooms are small and lacking. Mine is dusty and had not been thoroughly cleaned in a while. The dark colors chosen , make the dust and dirt apparent. No Bellman, No Valet Parking, very much a do it yourself hotel. I personally don’t like to see the area of the shower that had mold and you try to cover it however the color gives it away. The hotel is completely sold out and because of that, they lack any customer service. Told us if we ... read more

Cindy Colwell Dale's profile image
Cindy Colwell Dale 
recommend  Recommended
5 years ago

National Rose Conference held at this hotel. Good food, helpful staff, large, well equipped meeting rooms, plenty of parking. 

Ray Guillebeau's profile image
Ray Guillebeau 
recommend  Recommended
5 years ago

It’s a great hotel centrally located to Nashville. Staff and facility are first class. Recommend place to stay. 

Anita Henderson's profile image
Anita Henderson 
recommend  Recommended
5 years ago

Clean, friendly staff, close to interstate, shopping and restaurants. 

Jeff Tallman's profile image
Jeff Tallman 
recommend  Recommended
5 years ago

There for RE conference. Went as expected 

Frequently asked questions about Franklin Marriott Cool Springs

How is Franklin Marriott Cool Springs rated?

Franklin Marriott Cool Springs has a 4.4 star rating with 2,182 reviews. 

When is Franklin Marriott Cool Springs open?

Franklin Marriott Cool Springs is open now. It will close at 6:00 p.m.  

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