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Frank Shirey Cadillac

3.9

About this business

We sell New Cadillac, Pre-Owned Cadillac, Service all Makes and models in our Service Department and Collision Center. Cadillac Technology Expert, Reputation Management 

Location details

10125 S Cicero Ave, Oak Lawn, IL, 60453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
3.950 reviews
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Kia StillStanding Chester's profile image
Kia StillStanding Chester 
8 years ago

I feel if you have an expensive Suv they should automatically give you a complimentary car wash,when you have any type of service done on your Cadillac 

Business response:

Apologies if your vehicle was not washed before you picked it up. We strive to make every customer happy, so the next time you are in the area please stop in and get your vehicle washed. 

Sue Kai's profile image
Sue Kai 
8 years ago
Rupert Rangel's profile image
Rupert Rangel 
8 years ago
Birdie W Pairot's profile image
Birdie W Pairot 
8 years ago

Bad service ever. My car has issue with wheel hub bearing ( I have a Powertrain warranty) they keep my car for 6 days. I try to call and ask every day but the guy said that they are waiting for the answer from my warranty company ....finally he said my car is not covered. I get my car without nothing done for 6 days. When I came back home I call my a Powertrain warranty company and they said nobody call from Cadillac and ask questions about my car warranty if the bearing is covered.....I find out that the bearing was under P... read more

TE Nolan's profile image
TE Nolan 
8 years ago

Email offers and notifications of customer seminars along with calls returned back made this choice up for me. Although the paint less seminal was booked they insisted on looking at the damage to see if it fit the criteria to be repaired. Everyone who walked passed said hello. I 

Jeremy Stanke's profile image
Jeremy Stanke 
8 years ago

One of our members from the Chicago V Club brought their car in for service. The service team including Chris and Brandon led them to believe false information and tried to take advantage of them! The V series is responsible for Cadillac's resurgence with the younger generation and has led to the production of the new CTS-V and ATS-V which is now directly targeting the European sport sedan segment like never before. These buyers and enthusiasts are the last people you want to turn away as they are the life blood of this bran... read more

Business response:

Sorry for the late reply, and while we can appreciate you posting for one of your members please tell the actual customer who had the discrepancy to message us or give us a call. We would like to find out exactly what the problem was. 

Lance Taylor's profile image
Lance Taylor 
9 years ago

Best Cadillac dealership in Illinois great sales great service.... 

George Skip Snyder's profile image
George Skip Snyder 
9 years ago
Jessica Medina's profile image
Jessica Medina 
9 years ago

Shirey needs a separate waiting room just for Cadillac owners. Just like in Joliet, Cadillac owners have their own waiting room. 

Frequently asked questions about Frank Shirey Cadillac

How is Frank Shirey Cadillac rated?

Frank Shirey Cadillac has a 3.9 star rating with 50 reviews. 

When is Frank Shirey Cadillac open?

Frank Shirey Cadillac is open now. It will close at 8:00 p.m.  

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