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Frank Shirey Cadillac
- Car Dealers
- Oak Lawn, IL
About this business
We sell New Cadillac, Pre-Owned Cadillac, Service all Makes and models in our Service Department and Collision Center. Cadillac Technology Expert, Reputation Management
Location details
10125 S Cicero Ave, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor service. Shady staff. Bad cars. Leaves a lot to be desired.!!!!!!............
Business response:
I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Wes Pierce | General Manager | wpierce@shireycadillac.com
Clarissa is awesome! My experience was great. Everyone was so friendly.
Business response:
Thank you for your business Veronica. We look forward to continuing to serve your motoring needs.
Went in to Shirey today with my 2010 Cadillac SRX. Terrible noise coming from rear end. Service writer Gale and mechanic went above and beyond with their customer satisfaction. It was a lot cheaper cost to me after they went over all the options. Didn’t buy my vehicle from Shirey but they’ve got my business now. Goodbye Rizza. Love Shirey
Business response:
Thank you for your business Suzanne, we are glad to serve your servicing needs.
Went in to Shirey today with my 2010 Cadillac SRX. Terrible noise coming from rear end. Service writer Gale and mechanic went above and beyond with their customer satisfaction. It was a lot cheaper cost to me after they went over all the options. Didn’t buy my vehicle from Shirey but they’ve got my business now. Goodbye Rizza. Love Shirey
Great smiling faces! Quick & prompt service! Brian in service always makes things easy for me! The cashier Isa is extremely courteous & knowledgeable as well!
Been waiting here for over 3 hours for a simple oil change. I scheduled the oil change appointment yesterday for 10:30am today. Get this! The service advisor pulls me into the service department to explain some issues that the mechanic found with the vehicle. I look at them and say “This isn’t even my truck guys”!!!! Now I need to wait longer to get a simple oil change since they pulled in a car that had arrived well after mine. Hoping they can help out with the final bill after this inconvenience. We’ll see. Grrrrr!!
Business response:
We apologize for the inconvenience that you experienced, and hope that the end result was to your satisfaction..
Always top shelf. They've taken care of any problem I've ever had with either of my two Cadillacs.
I have never been treated so wonderfully at a dealership. Keith and George were amazing! Thanks so much! Love my new SRX. �
Frequently asked questions about Frank Shirey Cadillac
How is Frank Shirey Cadillac rated?
Frank Shirey Cadillac has a 3.9 star rating with 50 reviews.
When is Frank Shirey Cadillac open?
Frank Shirey Cadillac is open now. It will close at 8:00 p.m.
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