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Frank Kent Cadillac

4.6

About this business

Location details

3500 W Loop 820 S, Fort Worth, TX, 76116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.62,897 reviews
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Katie Murray's profile image
Katie Murray 
recommend  Recommended
5 years ago

Our Cadillac rental car broke down and the rental agency was giving us a hard time, but Forrest and the rest of the staff were incredibly nice and helpful as we navigated all of that. Thank you! 

Kaz Michele's profile image
Kaz Michele 
5 years ago

Car was sent there for some upgrades and a simple fix, what ended up only supposedly taking a day at most lead to 3 days! When I called to ask progress on my car, they couldn’t locate my car for over an hour that was on their lot. I spoke to Nick in service informing him a severe storm was heading into area, and would like my Cadillac pulled into a bay or under cover from the storm, as it is when I have it at home so there’s no damage, he tells me he can’t pull it in, they don’t have room for it and that it would fall under ... read more

Geoff Westgerdes's profile image
Geoff Westgerdes 
recommend  Recommended
5 years ago

Had an amazing expierence thanks to Chuck Roth & Zach Washington. They worked with me and were able to get a deal worked out. Will definitely be returning in the future 

Business response:

We really appreciate your feedback, Geoff. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tom Kelley Cadillac Team! 

Franklin Welter's profile image
Franklin Welter 
recommend  Recommended
5 years ago

Bryan Ogle was our salesman. It was raining that day and he brought the Acadia into the inside out of the weather. He was knowledgeable about the vehicle and answered our questions. The staff was very helpful and friendly . I recommend them to any friends or people looking for a vehicle. 

Tom Froehlich's profile image
Tom Froehlich 
recommend  Recommended
5 years ago

I've been driving Cadillacs and doing business with Gold Coast Cadillac dating back to when the first Escalade came out. I've always received great deals and amazing service. I've worked with their salesman David Pelak on my last three cars. He's second to none as far as giving me the best deals possible, and I absolutely trust him. As a matter of fact, just this past Saturday, my wife leased her first Cadillac through David and Gold Coast. We are now driving "his and her" Cadillacs! She drives the new XT4 and I drive the XT... read more

Greg Sohmer's profile image
Greg Sohmer 
recommend  Recommended
5 years ago

I am currently an Experience Guide, here at Cadillac of South Charlotte and have worked at some other dealerships in my lifetime. The customer service and guest experience is so immaculate, it doesn’t even compare. While delivering great products with ease and efficiency, I am honored to be a part of this company. 10/10 recommend! 

Kenny Miloser's profile image
Kenny Miloser 
5 years ago

Terrible experience. Just purchased a 2017 chevy malibu and within 2 weeks of having it, my battery died on me. Called the dealership to see if they would help with the costs and they said they would cover the repair costs. Go to pick up my car and it wasn’t paid for. Call back my salesman and he said they wouldn’t pay for it after saying they would. Dishonest, and very unprofessional. Would not recommend anyone to step foot in this dealership. 

Business response:

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (734) 663-3321 at your earliest convenience and we will do our best to resolve this with you. Thank you, and we hope to hear from you soon. 

Bobby Thunder's profile image
Bobby Thunder 
recommend  Recommended
5 years ago

Jeff, Lauren, and Gabby really helped me out with picking out a car, getting financing taken care of, and making sure everything on the car was perfect before I signed for it. It was quick, easy, painless, and I would recommend Sapaugh to anyone looking for a vehicle. 

Business response:

Bill---------- Thank You ! We appreciate your business and kind words about our Team ! The entire Sapaugh Team is here for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com 

Milika Krapil Maruquin's profile image
Milika Krapil Maruquin 
recommend  Recommended
5 years ago

Amazing service and Gabriel is the best and the service department is very friendly and accommodating. 

Business response:

Thank you so much for the positive recommendation! Our team is always happy to help. 

Frequently asked questions about Frank Kent Cadillac

How is Frank Kent Cadillac rated?

Frank Kent Cadillac has a 4.6 star rating with 2,897 reviews. 

When is Frank Kent Cadillac open?

Frank Kent Cadillac is closed now. It will open at 8:00 a.m. 

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