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Frank Fletcher Ford Lincoln
- Car Dealers
- Joplin, MO
About this business
Joplin Ford Lincoln - Mercury is an automobile dealership that specializes in the sales and service of new and pre-owned cars, vans, trucks and sport utility vehicles. The dealership provides vehicles from various manufacturers, such as Lincoln, Ford and Mercury. It has a finance department that offers a range of services, such as payment estimators, online credit applications, credit reporting, retail and insurance programs, financial and leasing programs and extended service plans. Its service and parts department offers m... read more
Location details
3015 Turkey Creek Rd, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This dealership was EXCELLENT. After dealing with six months of lies from RIVERSIDE in Tulsa Oklahoma we were so happy to find our dream vehicle at Frank Fletcher Ford. Jim was amazing and made everything super easy and even stayed late to show up some awesome features of our vehicle. We were so satisfied with the excellent service we received. THANK YOU!
RecommendedBryant Venson was a great salesman! Our experience was fun & he listened to what we wanted & were looking for. He ended up finding us a great deal because he cared about helping us as much as he could. I will tell my friends!
Bryant V. was thorough, respectful, professional, and made the whole process easy. He helped to guide us through the process without being pushy. He listened to what we wanted and did his best to find the perfect vehicle . Up until last weekend, I equated car shopping with shopping for jeans, and who likes that?! I dreaded it and quite frankly, I didn't want to do it. Bryant, however, made it a breeze! If you are in need of a vehicle, I cannot recommend Frank Fletcher or Bryant V. enough.
Business response:
Rhonda, we are very sorry for your experience at our dealership. It is our goal to strive above excellence and deliver the best customer service possible. If there is anything we can do to make you feel more comfortable give our Director of Operations, Steve Cottle, a call at (417) 437-1502.
Business response:
Perry, Thank you for your feedback. If you'd like to send me your contact information, I'd like to follow up with you. whayes@fletcherauto.com
Business response:
Margaret, so kind of you to take your time to relay your experience and rate us. Chandler is wonderful and takes each client's needs to heart, so glad she and the Service Team continues to please you! Thank you, we sure appreciate you :)
Business response:
Tracy, I just spoke with John and he already has your windshield ordered and it will be installed either Thursday or Friday. He arranged for them to install it at your work to better accommodate your schedule. I do apologize for the length of time is has taken to resolve this. We first tried to fix the windshield and when we went out to attempt to repair the windshield, we realized it needed to be replaced and not repaired. We agreed to do this and cover that cost because we feel that is what's best for you as our customer. ... read more
Business response:
Thank you Rodolfo for taking the time to tell us about your great buying experience!! We agree, Chandler Fairchild The Ford Lady is a WONDERFUL lady!! We are so fortunate to have her!! Thank you for the great review and congratulations on your new 2018 Ford F-150 STX!!
Frequently asked questions about Frank Fletcher Ford Lincoln
How is Frank Fletcher Ford Lincoln rated?
Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews.
When is Frank Fletcher Ford Lincoln open?
Frank Fletcher Ford Lincoln is closed now. It will open at 8:00 a.m.
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