This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Frank Fletcher Ford Lincoln
- Car Dealers
- Joplin, MO
About this business
Location details
3015 Turkey Creek Rd, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
As far as Jason brown in sales and Matt landes in sales that are amazing the part about having issues with your car getting repaired and the loaner cars are a joke had my car for 2 days have to keep it for 3 more and don’t have a vehicle that can carry my family around to get things together for the holiday week ahead. Worst customer service ever and we have bought multiple cars here and will not be buying one here again.
Business response:
Kimberly, we are very sorry for your experience at our dealership. It is our goal to strive above excellence and deliver the best customer service possible in both service and sales. If there is anything we can do to make you feel more comfortable give our Director of Operations, Steve Cottle, a call at (417) 437-1502. We value your feedback.
RecommendedI recommend Frank Fletcher Ford as things were a little rocky in the beginning and they did everything they could to make it a better experience. Hats off to them
Business response:
Brenda, we are very sorry to hear about your experience at our dealership. It is our goal to strive above excellence and deliver the best customer service possible. If there is anything we can do to make you feel more comfortable give our Director of Operations, Steve Cottle, a call at (417) 437-1502.
Awesome sales and service staff
Business response:
Thank You, Jim!
Great place to purchase a vehicle
Business response:
Thank You, Dallas!
Had a fantabulous experience with our sales professional Bobby McCarter and the whole kit and kaboodle!!
A great dealership. Jason Brown was very professional and knowledgeable about the vehicles I was interested in. I am getting all sorts of comments on the 2018 Ford Explorer I got. I wanted a unique color without to many bells and whistles and that is exactly what I got. I will be back!
Employees were polite and easy to get along with thanks to Derek for helping me and getting me into the truck that was exactly what I wanted
Great deals, Great environment and very professional!
Business response:
Thank You, Derek!
Definitely having Robby help me with all my future car purchases. He is super helpful and easy to talk to.
Business response:
Tori, how awesome, thanks so much for the recommendation for Robby :)
Frequently asked questions about Frank Fletcher Ford Lincoln
How is Frank Fletcher Ford Lincoln rated?
Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews.
When is Frank Fletcher Ford Lincoln open?
Frank Fletcher Ford Lincoln is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com