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Frank Fletcher Ford Lincoln

4.4

About this business

Joplin Ford Lincoln - Mercury is an automobile dealership that specializes in the sales and service of new and pre-owned cars, vans, trucks and sport utility vehicles. The dealership provides vehicles from various manufacturers, such as Lincoln, Ford and Mercury. It has a finance department that offers a range of services, such as payment estimators, online credit applications, credit reporting, retail and insurance programs, financial and leasing programs and extended service plans. Its service and parts department offers m... read more

Location details

3015 Turkey Creek Rd, Joplin, MO, 64801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.4324 reviews
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Tiffini Alexandra Lee's profile image
Tiffini Alexandra Lee 
recommend  Recommended
6 years ago

Excellent customer service! Derek is easy to talk to and has a great personality. Great selection and decent prices. 

Business response:

We appreciate You, Tiffini! 

Carey Mcdonald's profile image
Carey Mcdonald 
6 years ago

Steve Baysinger had me what I was looking for within a 24 hour period. got me approved and had vehicle there and ready to go by the next day. Awsome!!! 

Business response:

Carey, we sure appreciate you! Thank You for the review, so glad that Steve took great care of you :) 

Kathryn Splechter's profile image
Kathryn Splechter 
recommend  Recommended
6 years ago

Sheridan Wilkes was really nice and great to work with! We usually see Bobby!!! He was a busy guy selling!!! So we got teamed up this time with Sheridan!! We have always been taken care of here!!! I'm sure we're not done shopping with them!!😊🤣 I want a purple jeep now!!! 

Business response:

Thank You, Kathryn! We sure appreciate you :) 

Gavin Greenwood's profile image
Gavin Greenwood 
recommend  Recommended
6 years ago

Sheridan Wilkes provided a awesome sales experience and I got a great deal on a nice truck! 

Steven Williams's profile image
Steven Williams 
6 years ago

Terrible customer service! While trying to check on parts that I was never told had arrived I was on hold for at least 30 minutes. Had an appointment scheduled for 10:30 to get a “simple repair” according to the tech that I talked to. No call back by 12:30 so I called them. I was informed it would be after 4pm before my truck would be done. Just before 4pm I received a call saying that not all the parts were ordered and it would be another 4 days before they would be in. So 5 hours of my day was wasted because I couldn’t get... read more

Steve Daniels's profile image
Steve Daniels 
6 years ago

I always get fast and quantity service from Fletcher Ford . I will bring my F 150 there always. 

Business response:

Steve, thanks so much! We appreciate you :) 

Lisa Namestka's profile image
Lisa Namestka 
recommend  Recommended
6 years ago

We took our 2013 Edge in for an oil change and came home with a new 2017 Edge Titanium. Totally unexpected!! However, we met Mindi Harper, started visiting and the rest is history. If you want a hassle free car buying experience with an amazing sales person go see Mindi at Fletcher Ford. This is our second purchase from this dealer, they also have a top notch Service Department. No matter if you go in for an oil change or a problem with your vehicle they will not stop until the problem is fixed and the customer is satisfied.... read more

Business response:

Thanks so much for the recommendation, Lisa! 

Martin Hill's profile image
Martin Hill 
recommend  Recommended
6 years ago

Absolutely great people are working at Frank Fletcher Ford. Did everything they could to get me in a new to me F150. My salesman Sheridan Wilkes was great, our first interaction still has me laughing, hopefully if my bee business gets big enough I will come and buy a F550 from you. Thanks for the awesome experience!!! 

Sheryl Epley's profile image
Sheryl Epley 
6 years ago

He had a 5 five star with Kyle buying my husband a truck this September ! Just hope we have the same with service of it ! If so we will be very happy customer ! he’s a great guy kind and very informed about the truck we purchased and went thru everything very easy to talk to ! 

Business response:

Sheryl, so glad that Kyle served your needs well and was able to answer your questions. We have an excellent service department that will take awesome care of you, please feel free to schedule service thru the hotline @417-622-5447 or online https://www.quicklane.com/homepage.html. Thank You! We sure appreciate you :) 

Frequently asked questions about Frank Fletcher Ford Lincoln

How is Frank Fletcher Ford Lincoln rated?

Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews. 

When is Frank Fletcher Ford Lincoln open?

Frank Fletcher Ford Lincoln is closed now. It will open at 8:00 a.m. 

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