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Frank Fletcher Ford Lincoln

4.4

About this business

Joplin Ford Lincoln - Mercury is an automobile dealership that specializes in the sales and service of new and pre-owned cars, vans, trucks and sport utility vehicles. The dealership provides vehicles from various manufacturers, such as Lincoln, Ford and Mercury. It has a finance department that offers a range of services, such as payment estimators, online credit applications, credit reporting, retail and insurance programs, financial and leasing programs and extended service plans. Its service and parts department offers m... read more

Location details

3015 Turkey Creek Rd, Joplin, MO, 64801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.4324 reviews
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Virginia Wilder's profile image
Virginia Wilder 
recommend  Recommended
6 years ago

very helpful with car search and able to answer all my questions 

James Turner's profile image
James Turner 
recommend  Recommended
6 years ago

Cole was a really friendly and good sales man 

Business response:

Thank You, James! 

Carol Myers's profile image
Carol Myers 
recommend  Recommended
6 years ago

They have polite salesmen. 

Business response:

Thank you, Carol! 

Don Carey's profile image
Don Carey 
6 years ago

Be very careful with documentation. Very careful. I instructed the titles and documents person I did not, repeat not, want extended service agreements at the time of purchase. She then directed where to sign on the various and many documents. Documents all presented in a rush at and after closing hours and after the paperwork had already taken nearly 2 hours. One does not stop to read everything in such a circumstance. Especially one does not expect to read for things y...Continue Reading 

Business response:

Don, we are very sorry for your experience at our dealership. Our goal is to strive above excellence and deliver the best customer service possible. If there is anything we can do to make you feel more comfortable, please give our Director of Operations, Steve Cottle, a call @ 417-206-1220. We value your feedback. 

Jim Best's profile image
Jim Best 
6 years ago

They treat repeat customers like trash blown in off of the street. I have bought at least 8 vehicles from their dealerships since 2012. I will never buy another car from any Fletcher dealership. 

Business response:

Jim, we are very sorry for your experience at our dealership. Our goal is to strive above excellence and deliver the best customer service possible. If there is anything we can do to make you feel more comfortable, please give our Director of Operations, Steve Cottle, a call @ 417-206-1220. We value your feedback. 

Patrick Ace Sanga's profile image
Patrick Ace Sanga 
recommend  Recommended
6 years ago

FIXED MY PROBLEM AND TOOK CARE OF ME. THANKS FLETCHER FORD! 

Business response:

Thank you Patrick! 

Waltertasha Dobbins's profile image
Waltertasha Dobbins 
recommend  Recommended
6 years ago

very awesome our salesman would not give up on us until we was approved and we got a 2018 Ford Fiesta for 0 down today love the new car already 

Emyleen Middleton's profile image
Emyleen Middleton 
recommend  Recommended
6 years ago

Me and my husband have gotten 2 vehicles now from frank fletcher ford. Tim helped us the first time an rAnthony helped us the second I would recommend getting a vehicle here. 

Business response:

Thank you Emyleen! 

Wayne E Crandell's profile image
Wayne E Crandell 
recommend  Recommended
6 years ago

Very kind and caring. they worked hard on getting everything done and went well beyond. I will definitely stay with fletcher Ford for all my vehicle needs and vehicle purchases. I am extremely happy with them! thank you Fletcher Ford!!! 

Frequently asked questions about Frank Fletcher Ford Lincoln

How is Frank Fletcher Ford Lincoln rated?

Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews. 

When is Frank Fletcher Ford Lincoln open?

Frank Fletcher Ford Lincoln is closed now. It will open at 8:00 a.m. 

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