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At Fox Hyundai in Grand Rapids, our vision is working together moving people throughout life because we believe going the extra mile helps our customers go the extra thousands. Therefore, we do everything to meet the transportation needs and dreams of our community by hiring, developing and retaining passionate and knowledgeable people who create a lifetime of remarkable experiences. Our goal is to have the best facilities, the best people, the best selection of new and pre-owned inventory, and the best service - all to ensu... read more
4141 28th St SE, Kentwood, MI, 49512, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Bought several cars here and referred several people. Had some miscommunication, but was corrected timely, and to my satisfaction. Best prices around.
Very fast service, nice staff
I had a problem with service that was addressed in a timely manner and resolved to my utmost satisfaction. I have always had great service on the KIA Soul I bought new from them in 2012. The little hiccup I experienced recently was as much my misunderstanding as it was any fault of the dealership or service department. The General Manager and Service Managers took quick action to resolve my issue, and I thank them for their work at earning back my loyalty.
Bought a 2010 g37x sedan way back when from there. They said car was 100% perfect. Drove it for a week check engine light came on. No biggie right? Just needed maf sensors. Still under warranty within 3 months. Dealer I bought from says “we’ll get em right away!” No word for 2 months. Call back and he says “oh the parts take a long time” 4 months go by and he says there’s nothing they can do about it anymore. Car’s been taken care of since then under MY expense. Won’t put the specific dealer on blast...yet. Buy from literall... read more
The sales team is only out to get your money. After signing for our new Kia they never explained anything about the features. They were in a big hurry to get us out of the show room because it was near closing time. We stopped in a few days later to see if someone could go through the features with us but was told no body had time. I will never go to any Fox dealership again
Business response:
Floyd, Thank you for the feedback on your experience here at Fox Kia. I am trying to research this to make sure we address the issue with our staff because this is not the experience we expect for our customers. Can you please let me know if your purch…See More
Helped us find the right vehicle and deal for us.
Business response:
Pamela, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Jarrod Herbig | GM | jherbig@foxmotors.com | 616.855.3747
Great place to buy a new or used vehicle. Good price on oil changes and service.
treat you return loyal customers with service not gouging, so much for a certified vehicle
Dave R. and Brittany were great! We love our 2015 Optima. Everyone was super friendly and always helpful. Dave even came in on his day off to let us test drive a car. Seriously, who does that? Great experience all around. Thanks Dave and Brittany!
Fox Hyundai has a 4.2 star rating with 1,288 reviews.
Fox Hyundai is open now. It will close at 6:00 p.m.
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