Foundation Systems of Michigan

Elaine W 

on BBB

a year ago

Salesman came to my home to bid a job to lift and level a sinking garage floor and lift and level a concrete slab leading to our front porch using poly foam. Lucky for me, I did get a second bid which was *****cheaper. As it turned out the difference in price was for stuff I did not need. The contract they provided stated a product to be used, the units used, and a total price. I did use Foundation Recovery Systems because I had signed a contract that I could not get out of, and gave them a deposit. In their defense, they ho... read more

Judy H 

on BBB

a year ago

Very professional, communicative company from the office personnel to the work staff. Did the job as described. Workers Miles, Terrance, and Duncan were promptly on scheduled time. Polite. Willing to discuss concerns all along sub pump installation. Cleaned up all areas when job was done. Great experience, from Sean's evaluation for what would resolve water issue in the basement to the conclusion of the job. Alleviated my anxiety in making sure job was done right. Highly recommend BQ. Very satisfied customer. These folks kno... read more

Barbra W 

on BBB

2 years ago

April 28, one of the inspectors came to my home and showed me all this information and he came up with **********I was believing all of this. I gave him a check in the amount of $*******. I had until May 3, 2023 to cancel this. I called May 1, 2023 to cancel this and he tried to strong arm me. I was informed that I needed to sign and send the documents back. A week later my check was cashed. I called and was informed that the check was coming from cooperate. I spoke to a unit manager and tried to inform me that the check was... read more

Harold C 

on BBB

2 years ago

Charles *****, Mark *****, and Nathan *******worked tirelessly on my foundation repair. They were not shy about jumping into opened area and working with their hands or equipment. When the job was complete it was an excellent clean up, straw and grass seen. Thank you gentlemen for a job well done. 

Nylene B 

on BBB

2 years ago

Hired to do foundation work and requested a engineer to sign off of the work. Was never shown the engineer report and they did not do the recommended work by the engineer. This cost me the sell of my home: the work recommended was out of there scope so they continued with what they had first suggested. 

Amy N 

on BBB

2 years ago

We used the Groundworks team in Omaha, our team is AWESOME The team we got did what they did,A+.+ 

Anthony R 

on BBB

2 years ago

I hired Ohio Basement Authority to encapsulate my crawl space, but what should have been a simple project turned into a disastrous experience. The crew showed up and only completed a portion of the work, leaving debris scattered all over my property. It took multiple phone calls and over a week of waiting before they finally returned to continue the job. When they did show up, they were late, arriving in the afternoon instead of the scheduled morning slot. To make matters worse, they let themselves onto my property, vandaliz... read more

Frederick D 

on BBB

2 years ago

I had an experience with this company on which a representative came to my address did an inspection, wrote up a proposal based on his inspection. I asked for a copy of proposal and was promised I would get a copy by email. Have not heard anything and even left my review on their reply asking for my review. I explained that I had not received anything and the company to date still has not reached out to me for over 4 days. Very disappointed in company that represents itself as a professional business. This is one company I w... read more

JILL F 

on BBB

2 years ago

I'm having issues with my foundation. A friend recommended AFS so I made an appointment with a sales to come out for a free evaluation of the problem. He was very nice and explained that they could fix it but that a different crew in their construction dept would have to come out and look at a section of the repair. He left me his card and said someone would be in touch with me in a few days. Two weeks went by and I didn't hear from anyone. I called the salesman and left a message. No reply n 5 days. The following week I ema... read more