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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
22nd Mercedes purchased I have purchased a lot of Mercedes and the last 12 have been through Fletcher Despite it being 55 miles away and I have 3 other Mercedes dealers within 8 miles from me. The reason is simple, Paul Brown! He makes the car buying experience very easy and takes any hassle or the car buying experience out of it.
Business response:
Wow, 12 Mercedes-Benz vehicles from us?! That is really fantastic. Thank you for your loyalty and for taking the time to share your feedback with us. It is always so wonderful to hear that Paul and our team have continued to provide an exceptional experience every time. As always, please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
22nd Mercedes purchased I have purchased a lot of Mercedes and the last 12 have been through Fletcher Despite it being 55 miles away and I have 3 other Mercedes dealers within 8 miles from me. The reason is simple, Paul Brown! He makes the car buying experience very easy and takes any hassle or the car buying experience out of it.
Business response:
Wow, 12 Mercedes-Benz vehicles from us?! That is really fantastic. Thank you for your loyalty and for taking the time to share your feedback with us. It is always so wonderful to hear that Paul and our team have continued to provide an exceptional experience every time. As always, please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
great experience Richie took great care of me and I felt like I was his most important customer of the day. 5 star!
Business response:
Thank you for your feedback. I am very happy to hear that Richie was able to provide exceptional service and make you feel like the important guest that you are. If any questions should arise, please feel free to contact us. -Heather Lewis, Client Care Manager
great experience Richie took great care of me and I felt like I was his most important customer of the day. 5 star!
Business response:
Thank you for your feedback. I am very happy to hear that Richie was able to provide exceptional service and make you feel like the important guest that you are. If any questions should arise, please feel free to contact us. -Heather Lewis, Client Care Manager
Great service as usual! My expectations are high due to the continued excellence by FJM service dept. They never disappoint. Jon Derbyshire has been my service advisor for 10 years and he is a big reason I purchased another car from FJM.
Business response:
Thank you for taking the time to share your feedback with us. I am so pleased to hear that Jon and our service department have been able to exceed your expectations as well as continue to earn your business. If we can be of any further assistance, please let us know. -Heather Lewis, Client Care Manager
Great service as usual! My expectations are high due to the continued excellence by FJM service dept. They never disappoint. Jon Derbyshire has been my service advisor for 10 years and he is a big reason I purchased another car from FJM.
Business response:
Thank you for taking the time to share your feedback with us. I am so pleased to hear that Jon and our service department have been able to exceed your expectations as well as continue to earn your business. If we can be of any further assistance, please let us know. -Heather Lewis, Client Care Manager
what a 5 Stars services!!! All I want to say is this.... From the very initial conversation (with James Sullivan) to the very last conversation (with James to go over the functions of the cars).... flawless... perfect!!! I would definitely come back for future business. Thank you all... James Sullivan The Receptionists The Finance Manager James J. and everyone else there...
End of lease Fletcher Jones and Daniel Diconti made the end of lease experience as simple as possible with the result of being able to drive in with one car and out with a new one in just a few hours. Everyone involved was professional and very helpful. Truly a no hastle experience in a customer friendly facility.
Business response:
Thank you for sharing your feedback. I am so happy to hear that Daniel and our team were able to deliver a world-class experience and help you to have a smooth transition. Congratulations on your next Mercedes-Benz! If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager
what a 5 Stars services!!! All I want to say is this.... From the very initial conversation (with James Sullivan) to the very last conversation (with James to go over the functions of the cars).... flawless... perfect!!! I would definitely come back for future business. Thank you all... James Sullivan The Receptionists The Finance Manager James J. and everyone else there...
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,769 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 7:00 a.m.
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