This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Exceptional experience James Sullivan and his team are professionals that make the stress of getting a car go away! I appreciate that James listened to our concerns and addressed all of our questions with patience. It seemed as if his team could read each other's mind! They each did exactly what was needed at the right time. The positive attitude and helpfulness was especially appreciated.
Business response:
I am very happy to hear that James and our team were able to deliver such a memorable experience. Thank you so much for your feedback and recommendations. Let me congratulate you on your new Mercedes-Benz! If any questions should arise, please do not hesitate to reach out. -Heather Lewis, Client Care Manager
Exceptional experience James Sullivan and his team are professionals that make the stress of getting a car go away! I appreciate that James listened to our concerns and addressed all of our questions with patience. It seemed as if his team could read each other's mind! They each did exactly what was needed at the right time. The positive attitude and helpfulness was especially appreciated.
Business response:
I am very happy to hear that James and our team were able to deliver such a memorable experience. Thank you so much for your feedback and recommendations. Let me congratulate you on your new Mercedes-Benz! If any questions should arise, please do not hesitate to reach out. -Heather Lewis, Client Care Manager
Exceptional service & experience!! I've purchased and leased many cars.Our sales associated David was courteous,patient and very knowledgeable and took the time to explain all the safety features and options.... I would certainly recommend this dealership to all my friends & family!
Business response:
Congratulations on your Mercedes-Benz! It is our mission to deliver exceptional service, so it is so great to hear that David and our team were able to provide you with a memorable experience and earn your recommendations. Thank you for your feedback. Please do not hesitate to contact us if we can be of any further assistance. -Heather Lewis, Client Care Manager
Exceptional service & experience!! I've purchased and leased many cars.Our sales associated David was courteous,patient and very knowledgeable and took the time to explain all the safety features and options.... I would certainly recommend this dealership to all my friends & family!
Business response:
Congratulations on your Mercedes-Benz! It is our mission to deliver exceptional service, so it is so great to hear that David and our team were able to provide you with a memorable experience and earn your recommendations. Thank you for your feedback. Please do not hesitate to contact us if we can be of any further assistance. -Heather Lewis, Client Care Manager
Outstanding Customer Service!!! I was torn between Mercedes and Audi, but after the service I received at Mercedes there was no question. Tommy Tran and his assistant Matt were beyond wonderful to work with! They did not push me or try to sell me on anything, they truly wanted me to be happy with my choices. They were very knowledgeable and and bent over backwards to answer all of my questions. Everyone I know will be hearing nothing but my rave review for Tommy, Matt and Fletcher Jones! I cannot thank them enough!!!!
Business response:
Congratulations on your new Mercedes-Benz! I am very happy to hear that Tommy, Matt, and our team were able to provide a wonderful experience and assist in your decision making process. Thank you for taking the time to share your feedback and for your wonderful recommendations. If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager
Outstanding Customer Service!!! I was torn between Mercedes and Audi, but after the service I received at Mercedes there was no question. Tommy Tran and his assistant Matt were beyond wonderful to work with! They did not push me or try to sell me on anything, they truly wanted me to be happy with my choices. They were very knowledgeable and and bent over backwards to answer all of my questions. Everyone I know will be hearing nothing but my rave review for Tommy, Matt and Fletcher Jones! I cannot thank them enough!!!!
Business response:
Congratulations on your new Mercedes-Benz! I am very happy to hear that Tommy, Matt, and our team were able to provide a wonderful experience and assist in your decision making process. Thank you for taking the time to share your feedback and for your wonderful recommendations. If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager
Service As usual, the service was outstanding. My Advisor, Ed Hill, was very professional, and kept me updated on the status of my car throughout the process.
Business response:
Thank you for your great feedback. We strive to provide exceptional service for our guests, so it is pleasing to hear that Ed and our team could deliver just that. Please do not hesitate to contact us if any questions should arise. -Heather Lewis, Client Care Manager
Service As usual, the service was outstanding. My Advisor, Ed Hill, was very professional, and kept me updated on the status of my car throughout the process.
Business response:
Thank you for your great feedback. We strive to provide exceptional service for our guests, so it is pleasing to hear that Ed and our team could deliver just that. Please do not hesitate to contact us if any questions should arise. -Heather Lewis, Client Care Manager
THANK YOU +++++ This dealers service was excellent compared to other dealers in the surrounding area.
Business response:
It is always so great to hear that our team delivered excellent service and were able to surpass neighboring establishments. Thank you for sharing your feedback with us. If we can be of any further assistance, we are here to help. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,769 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com