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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
purchase new car truly exceptional service
Business response:
It is our mission to deliver nothing less than truly exceptional service, so we are thankful for your feedback. We are here to help whenever you need us. -Heather Lewis, Client Care Manager
Amazing for the 11th time! Bill Hardy was great! Took awesome care of us the entire time. Frank is really kind and helped us along the way. This is our 11th car purchase from Fletcher Jones. It just gets easier and faster-but is always exciting!
Business response:
Congratulations on your 11th vehicle from us! It is really fantastic to hear that our team has continued to earn your loyalty and great recommendations. It is a true testament to our efforts to deliver nothing less than exceptional service. Thank you for sharing about your recent visit with Bill and Frank. As always, we are happy to help if we can be of any assistance. -Heather Lewis, Client Care Manager
Amazing for the 11th time! Bill Hardy was great! Took awesome care of us the entire time. Frank is really kind and helped us along the way. This is our 11th car purchase from Fletcher Jones. It just gets easier and faster-but is always exciting!
Business response:
Congratulations on your 11th vehicle from us! It is really fantastic to hear that our team has continued to earn your loyalty and great recommendations. It is a true testament to our efforts to deliver nothing less than exceptional service. Thank you for sharing about your recent visit with Bill and Frank. As always, we are happy to help if we can be of any assistance. -Heather Lewis, Client Care Manager
Great Experience!!! This is the first time that I purchased a car, smooth and easy. Amazing customer service, and best experience .
Business response:
Congratulations on your new Mercedes-Benz! I am very pleased to hear that our team could go above and beyond to provide the best experience for you. Thank you for your great feedback. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Thank You best service best dealership best writer best sales rep best overall dealership pricing on service way too high, when a 110 k passes 20 k miles it should be covered bumper to bumper for all repairs including brakes,hoses and etc. mbz is falling into the domestic quality mode
Business response:
Hi Alice, thank you for your excellent review and feedback regarding your Mercedes-Benz. Each Mercedes-Benz does come with an outstanding 4year/50,000mile warranty, I would like to follow up with you and review any questions you may have on what the vehicle warranty covers. Please contact me directly at 949-718-3175, our team is dedicated to your complete satisfaction. Kind Regards, Trevor Thornley - Guest Relations Manager
Great Experience!!! This is the first time that I purchased a car, smooth and easy. Amazing customer service, and best experience .
Business response:
Congratulations on your new Mercedes-Benz! I am very pleased to hear that our team could go above and beyond to provide the best experience for you. Thank you for your great feedback. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Thank You best service best dealership best writer best sales rep best overall dealership pricing on service way too high, when a 110 k passes 20 k miles it should be covered bumper to bumper for all repairs including brakes,hoses and etc. mbz is falling into the domestic quality mode
Business response:
Hi Alice, thank you for your excellent review and feedback regarding your Mercedes-Benz. Each Mercedes-Benz does come with an outstanding 4year/50,000mile warranty, I would like to follow up with you and review any questions you may have on what the vehicle warranty covers. Please contact me directly at 949-718-3175, our team is dedicated to your complete satisfaction. Kind Regards, Trevor Thornley - Guest Relations Manager
Awesome experience. I am a loyal customer at FJ Mercedes. Exceptional services, dedicated professionals and very knowledgeable staff. Ed Kogan, Karan Tabesh, Josh Sacro, and John (Sorry, I forgot his last name). I would like to thank Mr. Han Leef and Mr. Andres Segura too ( The Financial Gurus). ALL THESE GUYS ARE AWESOME, AND WILL TAKE CARE OF YOU. FJ Mercedes is an well oiled machine, everybody from the valet, to the concierges, cofee barista, mechamics, salesmen and Managers are professional, polite and very proactive. T... read more
Business response:
Thank you so much for your stellar feedback and for your services to our country. It is recommendations like this that are a testament to the 5-star service we strive to provide to every guest, every time. We look forward to providing you with continued superb service for years to come. -Heather Lewis, Client Care Manager
Awesome experience. I am a loyal customer at FJ Mercedes. Exceptional services, dedicated professionals and very knowledgeable staff. Ed Kogan, Karan Tabesh, Josh Sacro, and John (Sorry, I forgot his last name). I would like to thank Mr. Han Leef and Mr. Andres Segura too ( The Financial Gurus). ALL THESE GUYS ARE AWESOME, AND WILL TAKE CARE OF YOU. FJ Mercedes is an well oiled machine, everybody from the valet, to the concierges, cofee barista, mechamics, salesmen and Managers are professional, polite and very proactive. T... read more
Business response:
Thank you so much for your stellar feedback and for your services to our country. It is recommendations like this that are a testament to the 5-star service we strive to provide to every guest, every time. We look forward to providing you with continued superb service for years to come. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,739 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 7:00 a.m.
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