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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
G63 Purchase Great sales process with Don Andrade. Unbelievable inventory. Extremely professional.
Business response:
Thank you for taking the time to share your feedback with us. I am very pleased to hear that Don and our team continue to deliver professional service and that you are enjoying our unbelievable inventory. If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager
First Time Mercedes Owners I just traded in my beat-up, old Honda Fit for a decked-out 2016 CLA. As a first-time luxury car buyer, I anticipated an upgraded (though maybe pretentious?) experience. Fletcher Jones delivered all the good I expected. And none of the bad. It was enjoyable all around from the first email, to the test drive, the sale, through to the financing. Could not have been easier. Though I had imagined that it could be somewhat intimidating negotiating a lease, especially for a vehicle far more expensive tha... read more
Business response:
Congratulations on your new Mercedes-Benz! We are flattered to have had the opportunity to introduce you to the brand and help you find the perfect car. Thank you for taking the time to share your feedback with us. We certainly strive to deliver exceptional and efficient service and take a lot of pride in our innovations in the auto industry. Especially when we hear they are benefiting our guests. If any questions should arise or we can be of any further assistance, please feel free to reach out. We are here to help. -Heathe... read more
G63 Purchase Great sales process with Don Andrade. Unbelievable inventory. Extremely professional.
Business response:
Thank you for taking the time to share your feedback with us. I am very pleased to hear that Don and our team continue to deliver professional service and that you are enjoying our unbelievable inventory. If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager
Fletcher and Jones. Champions of the Mercedes Benz Dealership Awesome. Awesome. Awesome. Fletcher and Jones are The Best of the Best. James Sullivan and everyone their we're the most classiest, courteous and top notch customer service. I am so proud to be a part of the Fletcher and Jones Family. James is the man. I will always go their for my vehicles. Thank you so much in giving the best of the best.
Business response:
Thank you for sharing about your experience with us. It is always so great to hear that James and our team continue to provide classy, courteous, top-notch service for you. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager
Fletcher and Jones. Champions of the Mercedes Benz Dealership Awesome. Awesome. Awesome. Fletcher and Jones are The Best of the Best. James Sullivan and everyone their we're the most classiest, courteous and top notch customer service. I am so proud to be a part of the Fletcher and Jones Family. James is the man. I will always go their for my vehicles. Thank you so much in giving the best of the best.
Business response:
Thank you for sharing about your experience with us. It is always so great to hear that James and our team continue to provide classy, courteous, top-notch service for you. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager
My SLS is happy at FJ Nice dealership; always have a good experience at FJ.
Business response:
I am very pleased to hear that your Mercedes-Benz is happy here and that we continue to provide good experiences for you. Thank you for your feedback and please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
My SLS is happy at FJ Nice dealership; always have a good experience at FJ.
Business response:
I am very pleased to hear that your Mercedes-Benz is happy here and that we continue to provide good experiences for you. Thank you for your feedback and please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
GLS 450 Had worked with salesperson before. She has repeatedly earned my trust. My driving needs changed so she recommended the GLS. I was hooked on the test drive but ordered some extras. F -J personnel made the entire process enjoyable and easy. Their commitment to the customer is total.
Business response:
Congratulations on your new Mercedes-Benz! It is a true testament to our efforts to deliver nothing less than the best to hear that our team was able to help you find a vehicle that you love and provide such an enjoyable experience. Thank you for your feedback. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
GLS 450 Had worked with salesperson before. She has repeatedly earned my trust. My driving needs changed so she recommended the GLS. I was hooked on the test drive but ordered some extras. F -J personnel made the entire process enjoyable and easy. Their commitment to the customer is total.
Business response:
Congratulations on your new Mercedes-Benz! It is a true testament to our efforts to deliver nothing less than the best to hear that our team was able to help you find a vehicle that you love and provide such an enjoyable experience. Thank you for your feedback. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,769 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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