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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent Service and Dealership Fletcher Jones Motor Cars is my choice of service for my car. Service and personnel are always courteous and professional. I am an 11 year customer.
Business response:
Thank you so much for your 11 years of loyalty and for taking the time to share your feedback. It is a testament to our efforts of delivering excellence to read your review. We look forward to assisting you for 11 plus years more. As always, we are here to help should you need us. -Heather Lewis, Client Care Manager
Excellent Service and Dealership Fletcher Jones Motor Cars is my choice of service for my car. Service and personnel are always courteous and professional. I am an 11 year customer.
Business response:
Thank you so much for your 11 years of loyalty and for taking the time to share your feedback. It is a testament to our efforts of delivering excellence to read your review. We look forward to assisting you for 11 plus years more. As always, we are here to help should you need us. -Heather Lewis, Client Care Manager
excellent service rob evans service manager and rob draper service advisor excellent professional courteous and very knowledgeable individuals great assets congratulations management
Business response:
Thank you for sharing your feedback with us. It is always great to hear that Bob, Rob, and the rest of our team are providing knowledgeable and courteous service. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
excellent service rob evans service manager and rob draper service advisor excellent professional courteous and very knowledgeable individuals great assets congratulations management
Business response:
Thank you for sharing your feedback with us. It is always great to hear that Bob, Rob, and the rest of our team are providing knowledgeable and courteous service. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Great Service again for the Nth time from FJ Mercedes of Newport Beach! Awesome experience with serving all of my cars over at FJ Mercedes time and time again! Shout out to AMG service advisor Steve Bates for many years of friendly, timely, and effortless service engagements. I am always in and out so quick with all my basis covered; from appointment to courtesy car allocation to service follow up. Thanks for keeping my cars happy and lively these many years! -L
Great Service again for the Nth time from FJ Mercedes of Newport Beach! Awesome experience with serving all of my cars over at FJ Mercedes time and time again! Shout out to AMG service advisor Steve Bates for many years of friendly, timely, and effortless service engagements. I am always in and out so quick with all my basis covered; from appointment to courtesy car allocation to service follow up. Thanks for keeping my cars happy and lively these many years! -L
Great Service! I am very pleased with Fletcher Jones and my Service Advisor Rigo Hernandez. (I feel like I am a customer and not someone to take advantage of so the dealer can squeeze the last dime out of me.)
Business response:
Thank you for sharing your feedback about Rigo and our team. I am glad that we continue to take such good care of you and your Mercedes-Benz. We look forward to providing you with great service for years to come. -Heather Lewis, Client Care Manager
Great Service! I am very pleased with Fletcher Jones and my Service Advisor Rigo Hernandez. (I feel like I am a customer and not someone to take advantage of so the dealer can squeeze the last dime out of me.)
Business response:
Thank you for sharing your feedback about Rigo and our team. I am glad that we continue to take such good care of you and your Mercedes-Benz. We look forward to providing you with great service for years to come. -Heather Lewis, Client Care Manager
First Time Mercedes Owners I just traded in my beat-up, old Honda Fit for a decked-out 2016 CLA. As a first-time luxury car buyer, I anticipated an upgraded (though maybe pretentious?) experience. Fletcher Jones delivered all the good I expected. And none of the bad. It was enjoyable all around from the first email, to the test drive, the sale, through to the financing. Could not have been easier. Though I had imagined that it could be somewhat intimidating negotiating a lease, especially for a vehicle far more expensive tha... read more
Business response:
Congratulations on your new Mercedes-Benz! We are flattered to have had the opportunity to introduce you to the brand and help you find the perfect car. Thank you for taking the time to share your feedback with us. We certainly strive to deliver exceptional and efficient service and take a lot of pride in our innovations in the auto industry. Especially when we hear they are benefiting our guests. If any questions should arise or we can be of any further assistance, please feel free to reach out. We are here to help. -Heathe... read more
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open tomorrow at 7:00 a.m.
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