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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
FJMC The staff is always helpful, courteous and explains the tasks that must be completed and a time frame for completion. The work is completed accurately and on time. Kudos to all involved.
Business response:
Thank you for sharing your feedback with us. I am glad to hear that our team is delivering exceptional service and able to earn your kudos. It is our mission to deliver 5 star service that surpasses others. Please do not hesitate to reach out if any questions should arise. -Heather Lewis, Client Care Manager
Truly Expection As a hospitality and service executive, I know and appreciate exceptional service. From the moment your enter the dealership you are treated with nothing but the highest levels of courtesy. This is at all levels. This was my second new Mercedes from Fletcher Jones and will not be my last. I highly recommend FJ to all.
Business response:
Congratulations on your newest Mercedes-Benz from us! We very much look forward to assisting you for years to come. Thank you for taking the time to share your feedback with us. I am very pleased to hear that our team continues to delight and earn recommendations like yours. -Heather Lewis, Client Care Manager
Truly Expection As a hospitality and service executive, I know and appreciate exceptional service. From the moment your enter the dealership you are treated with nothing but the highest levels of courtesy. This is at all levels. This was my second new Mercedes from Fletcher Jones and will not be my last. I highly recommend FJ to all.
Business response:
Congratulations on your newest Mercedes-Benz from us! We very much look forward to assisting you for years to come. Thank you for taking the time to share your feedback with us. I am very pleased to hear that our team continues to delight and earn recommendations like yours. -Heather Lewis, Client Care Manager
Marius's Review 2016 As a return customer, I experienced the same high level of professionalism from all Mercedes Benz staff at Fletcher Jones that I was in contact with. I would gladly recommend this dealer to anyone interested in buying a new or used Mercedes Benz.
Business response:
Thank you for you great feedback and loyalty. It is a true testament to our dedication of delivering nothing less than exceptional service to receive your recommendations. We are here to help if we can be of any assistance. -Heather Lewis, Client Care Manager
Marius's Review 2016 As a return customer, I experienced the same high level of professionalism from all Mercedes Benz staff at Fletcher Jones that I was in contact with. I would gladly recommend this dealer to anyone interested in buying a new or used Mercedes Benz.
Business response:
Thank you for you great feedback and loyalty. It is a true testament to our dedication of delivering nothing less than exceptional service to receive your recommendations. We are here to help if we can be of any assistance. -Heather Lewis, Client Care Manager
Perfect customer service Welcoming and friendly staff, The manager was amazing and Tommy helped me a lot to finish the deal same day with amazing price, highly recommended place!!
Business response:
Congratulations on your new Mercedes-Benz! I am pleased to hear that Tommy and our team were able to help you find the perfect car. We appreciate your recommendations and look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Perfect customer service Welcoming and friendly staff, The manager was amazing and Tommy helped me a lot to finish the deal same day with amazing price, highly recommended place!!
Business response:
Congratulations on your new Mercedes-Benz! I am pleased to hear that Tommy and our team were able to help you find the perfect car. We appreciate your recommendations and look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Easy and Best Purchasing Experience Our sales person, Eric, was so helpful, not pushy and had a multitude of correct information. He also gave us his cell phone number and we called him at least 3 times with additional questions that came up while we were driving after our purchase. A truly great buying experience.
Business response:
Congratulations on your new Mercedes-Benz! Our team is dedicated to delivering a truly exceptional service, so I am pleased to hear that Eric was able to provide that for you. Thank you for sharing your feedback with us. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Easy and Best Purchasing Experience Our sales person, Eric, was so helpful, not pushy and had a multitude of correct information. He also gave us his cell phone number and we called him at least 3 times with additional questions that came up while we were driving after our purchase. A truly great buying experience.
Business response:
Congratulations on your new Mercedes-Benz! Our team is dedicated to delivering a truly exceptional service, so I am pleased to hear that Eric was able to provide that for you. Thank you for sharing your feedback with us. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open tomorrow at 7:00 a.m.
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