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Flanders Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hampton Bays, NY
About this business
At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954.
Location details
219 W Montauk Hwy, Hampton Bays, NY, 11946, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have gotten myself locked in one of the worst contracts of my life. The advantage program is not a good deal for me. I was never told this was a lease and after the 10 years i still don't own thew equipment. I believe i am being over charged and they have a problem changing the filter. They play some sort of game around changing the filter. I will not let these crooks in my house ever again.
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Shortly after moving into the senior living condoabout 4 months ago,I needed a shower pan replaced. **** quoted me $7,000 just for the plumbing and sent out their tile guy which quoted $17,000 to redo the shower and another $4,000 to replace the glass. The whole thing costing $28,000 My second quote was $7,000 for everything. I gave **** $3,500 down payment. That was before getting the other $21,000 of quotes. I canceled **** requesting a refund which I still havent received. *****
Business response:
Your complaint has been logged and forwarded to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
************* gets a 5 star review from us. We called for an AC problem on a Sat of this year's 4th of July weekend. Your rep on the phone told us she would try to get someone to our house that day and she did. A tech was here this afternoon and found out the problem, though he has to order a part, I'm sure it will e fixed soon. We could not be happier with their response and service. A great company to do business with.
Business response:
Thank you for sharing your positive experience with our team of experts!
AC was leaking & they would make a Sunday call. Tech arrived w/a sales guy named ******. The fact that the tech arrived w/a sales guy should have been my first clue something was wrong, but I was desperate at that point living in ******* during the summer. The tech looked at the inside & then went to inspect the outdoor unit. They came in & told me that I needed a new AC. I have a small ************ wanted to charge me almost 17k. I explained that my husband just passed away 2 weeks ago & money was tight, so they started tal... read more
Business response:
Ive logged your complaint and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
******* claims that they provide "Expert Guaranteed Service" and that if you are not completely happy with their work they will "make it right". I unfortunately have not had this experience and I am definitely not happy with their work. From the onset, their lack of communication has been horrible, it took an entire week just for someone to call me about what was going on. First they they get the wrong unit in, and before confirming, they rip out the old one leaving me with a giant gaping hole and no heating/air until they f... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
Definitely regret I ever made the phone call to Service Experts the technician came out to service our thermostat because it stopped working fixed the thermostat. We were asked to look at some prices for a new unit and furnace. We looked at the furnace and a/c units and were told we needed more work done under the house replacing **********. We agreed to all work under house and quoted $14,500 then had another person to come out and said we could do the work for $5000 more. I said no we dont want to pay more and then he aske... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
Techs ***** and **** installed a new HEAT/AC UNIT AND A NEW WATER HEATER TODAY at ********************************** GREAT JOB THANKS ***************************
Business response:
We appreciate your business and look forward to our continued relationship!
Lies lies lies!!!!!!!!! I got a 2nd opinion after I was told by the 2 Calverley employees that came out to my home that I needed a brand new unit and mine was no good and they didn't even take 5 mins before telling me this. Keep in mind it's raining so I'm sure the rush job had something to do with that not to mention come to find out you can't run a diagnostic on frozen coils. The techs continued to give me various reasons why i needed to buy a new unit that would cost me at least 8k to start. So they charged me for lies an... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
They were on time but all they wanted was to sell me a new unit and service contract. They had a list of things they said was wrong and all they did was cleaned my inside filters I have had my units cleaned and serviced by another company and they said I should get a lot more time out of my system. I wouldn't recommend them to anyone.
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Frequently asked questions about Flanders Heating & Air Conditioning
How is Flanders Heating & Air Conditioning rated?
Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews.
When is Flanders Heating & Air Conditioning open?
Flanders Heating & Air Conditioning is open now. It will close at 4:30 p.m.
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