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Flanders Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hampton Bays, NY
About this business
At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954.
Location details
219 W Montauk Hwy, Hampton Bays, NY, 11946, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The service technicians were professional and respectful. They looked over my systems and offered maintenance options. I was notified of the expected arrival time and they arrived when promised.
Business response:
****** - thank you for entrusting ****************** Service Experts to ready your HVAC system for the fall and winter months ahead!
I am a homeowner, and we currently receive utility services from ServiceExperts. We are most pleased for the service, professionalism, and courtesy this incredible company has shown. However, I am emailing you concerning the Domifi entity which handles their current billing and accounts. The extremely unprofessional business practices, poor communication, lack of consistency, and rude behavior demonstrate on behalf of ****** and those who represent this portion of business transactions demonstrate the utmost and absurd failu... read more
Business response:
*******, were very sorry to read that youre unhappy with your experience. Your feedback is what drives us to improve. Your feedback is being logged passed on. A member of of the team in question will follow up with you next week.
This company is the rudest, worst trade source I ever worked with in more than 50 years as a design/build contractor. The project manager was rude beyond belief, to the extent that I told them I didn't want him back on the job after which they admitted he had a history of bad behavior but they "thought they had it handled." They were hired to install heating and air conditioning in a renovation project. Midway through the work, they told me it was an extra charge to connect the boiler to the air handler. When I repeatedly as... read more
This company was asked to fix an air conditioning problem, and instead tried to sell my daughter a $20,000 contract (Yes, twenty thousand.) PS: For an additional $5,000, they could also replace the water heater, which they said would eventually go bad.They "offer" money back guarantee, but it is impossible to get either the local branch nor corporate to tell us how to get the money back. (On their 11 page form, they write that we should send them a telegram. YES, a telegram.) And speaking of their form, the "salesman" claime... read more
I complained about this company and they have contacted me and rectified the situation. Great customer service
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
September 8 a maintenance and filter exchange cost $ 716.oo. They replaced a florescent bulb and a 3 year old capacitor. September 13 they came out again and found there was a freon leak in my coil. They wanted to charge me $ 125.oo per lb. of freon for 6 lbs. which is 750.oo. Did the leak cause the capacitor to over work and burn out ? I argued with the tech they got upset. No charge that day. September 19th the coil under warranty was replaced. I wasn't charged for the coil but the 2 hour installation was $1,600.oo. That's... read more
Business response:
Your complaint has been logged and forwarded it to the Management Team for escalation and resolution. Somebody should be in contact with you in the next ***** hours, ideally sooner.
Just had my air conditioner serviced i have the maintenance plan had really good service. The repairman was on time very friendly and polite. he used the hose and replace it before he left very good experience with this company, the service rep contacted me when it was time for my service which i really like. would recommend this company to anyone, in fact i have already done so.
Business response:
***** - we do our best to provide every customer with superior ********************** and it is always nice to hear positive feedback!
Words can NOT describe how extremely disappointed I am with Service Experts and Aramendia. They took advantage of my parents who are 70+. Of course they suggest to "buy" the equipment through their advantage plan with no interest. FYI THAT IS A LIE AND IS A LEASE BUT THEY WILL NOT DISCLOSE THAT. They told us the cost was what we signed for "$21,984 and is on the actual work order".THEY DO NOT tell you that it is a lease plan until YOU receive written contracts. They trick customers into paying a lease, for my parents it was ... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Frequently asked questions about Flanders Heating & Air Conditioning
How is Flanders Heating & Air Conditioning rated?
Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews.
When is Flanders Heating & Air Conditioning open?
Flanders Heating & Air Conditioning is open now. It will close at 4:30 p.m.
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