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First Team Volkswagen
- Car Dealers
- Cloverdale, VA
About this business
This company offers sales and service of new and used vehicles.
Location details
6520 Peters Creek Rd, Cloverdale, VA, 24019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedMy family and I have purchased many vehicles from here, which eventually led me to relocate and pursue a career here. Great place to do business with and work for!
friendly knowledgeable staff
This was my second experience buying from a dealership so I was a little hesitant, but William (Bill) Roy was amazing. I didn't feel pressured and he was a delight to work with through the entire process! Definitely recommend.
First Team needs to tell the truth to their customers. When you purchase a vehicle and they offer FREE oil changes ask more questions. The Oil Change are not FREE! When you are due for an oil change you are charged $23.00 for a tire rotation, on your first 3 oil changes. Whether you want it or not. Then the charges get bigger with each visit. I have seen plenty reviews say the same thing. before you sign a sheet for your free oil changes READ IT!! also if you miss or go over your miles check what the sheet says about that as... read more
I’ve never bought from a big dealership until today and it was a great experience! My sales representative was David Nicely and I 100% recommend him! He was so nice and so understanding!
Business response:
Danielle, thank you so much for the rating about your recent experience with us at First Team Auto Mall. We truly appreciate your business and look forward to helping with your future needs as well. If there is anything else we can do for you please don't hesitate to visit us or contact us at (540) 362-4800
I just purchased my first car from First Team and had a great experience. I worked with salesman David Nicely, who was very knowledgeable, and worked hard to find me the perfect car that I was looking for. I also worked with Keith Kelso in finance, and Steve Waskey showed me the ins and outs of my new car. They were both extremely nice and knowledgeable as well. I was impressed by how quickly they were able to get me in and out and on my way in my new car. I highly recommend First Team, as all of their staff is super nice an... read more
STOP LYING TO THE CUSTOMERS!!! FALSE ADVERTISING ON THEIR WEBSITE.
Mark and Jason went above and beyond to help us buy our used car. We really appreciate all that they did for us during this difficult time and highly recommend them to anyone looking to buy a used car in the Roanoke area. Five stars out of five.
Horrible place the employees treat there fellow workers like crap and take advantage of there customers also
Frequently asked questions about First Team Volkswagen
How is First Team Volkswagen rated?
First Team Volkswagen has a 3.8 star rating with 107 reviews.
When is First Team Volkswagen open?
First Team Volkswagen is closed now. It will open tomorrow at 9:00 a.m.
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