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First Team Toyota Scion Dodge
- Auto Repair
- Chesapeake, VA
About this business
Location details
4021 Portsmouth Blvd, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely worst place I’ve dealt with buying a vehicle. Everything seemed great when we can in and got our used vehicle. We traded in the edge we had for an explorer for the space. They worked with us which we thought seemed nice, turns out they worked with us to get rid of their issue. Not 4 days after having the vehicle it won’t start. Faulty battery I buy a almost $200 battery fixed car. They stated that their notes didn’t say anything about a bad battery but batteries don’t go bad in 3 days. Had to take it back for the ... read more
Business response:
Hi Bryan, thank you for bringing this to our attention. After speaking to you in person yesterday, we are happy to assist in finding another vehicle for you. We are looking forward to our appointment with you tomorrow afternoon to hopefully make things right. Thank you.
RecommendedI been having problems with an AIRBAG light on my Toyota Tacoma. First Team track the problem down to a faulty remote Starter module. Funny thing is I never knew I had a remote starter module. Cool they are ordering a new one and now I have a new function for my truck. Miranda kept me advised of what was going on with my truck and made scheduling my next visit to have it replaced a breeze. I am the first one to complain when things go wrong however each time First Team has stepped up and stood behind their vehicles.
Business response:
Thank you so much for sharing your experience with us, Dave. We're happy to hear that our Service Department could help assist you with your Tacoma. Thank you for the review and please let us know if we can be of assistance in the future.
Awful, I attempted to reach out for a no BS purchase deal and the phone rep they had call me was very abrasive, condescending and rude. I even said “thanks for your time” and she hung up and called back. I wouldn’t recommend nothing with this dealership.
Business response:
Hi David, thank you for bringing this to our attention. We'd like to apologize for the negative customer service as this is not what we aim to provide. At your earliest convenience, please call us and ask to speak to our General Manager so that we can learn more about your most recent experience. Thank you.
Huge thanks to Mindy for all of her help this weekend as we purchased our new (to us) RAV-4!! The entire buying process was smooth, we got to test drive a few cars before deciding on the RAV. They hung in with us well last closing time to finish up the deal and bought pizza for our hungry kids to eat while we worked on the paperwork. We got a great deal on our car and I would highly recommend them for anyone shopping for a new car!
Business response:
Congratulations on your new RAV4 Kim!! We hope you're enjoying it so far. It's a great car! We appreciate you sharing your car purchasing experience with us. Thank you for choosing First Team Toyota and please let us know if we can be of assistance in the future. Until next time!
The people at First Team are "Top Notch". We were looking to move up from a Tacoma to a Tundra. Was easily able to shop online and found the truck equipped with what we wanted and even during this pandemic felt comfortable visiting the dealer and worked the deal. If you need assistance ask for Mike McCoy. He provides excellent service. Can't go wrong with First Team!!! Thanks
We bought a Toyota Sienna 2016 XLE yesterday. My husband googled the day before and scheduled an appointment yesterday at 10am. The salesman called at 8:30am to offer to bring the car to us. We are ready to view the car. The salesman brought the car to our house. This is the first salesman that wears a mask and the van was clean when it was shown to us. The salesman told us he won't ride with us because this is the company policy. It makes us feel relax that we can test drive it on our own. The moment we got in the car we ju... read more
Super thankful we went to this Toyota, usually we would shop around to different dealerships but we had no need because the customer service was there. I love my new car and couldn’t have done it without them here! Thank you!!!!
GREAT COMPANY,GREAT PEOPLE, GREAT SERVICE, GREAT CUSTOMERS. ALL THIS ADS UP TO AAA SERVICE!
Because they employ associates that automatically think bc I am latino I should get "deported" and "lynched" at an event I attended. I dont believe in racism or stereotyping someone bc of the way they look, their religious preference, or political preference. Even though these comments were made from the associate "off hours", on facebook, it will indirectly cause me to never to buy a car from your establishment. Thank you for your time.
Frequently asked questions about First Team Toyota Scion Dodge
How is First Team Toyota Scion Dodge rated?
First Team Toyota Scion Dodge has a 4.2 star rating with 138 reviews.
When is First Team Toyota Scion Dodge open?
First Team Toyota Scion Dodge is open now. It will close at 8:00 p.m.
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