Faulkner Chrysler Dodge Jeep Ram FIAT

MarioFD 

on DealerRater

14 years ago

I have always loved this dealership since I purchased my van here in 2006. My wife also purchased her van here in 2008 because she observed how well I was treated when I would come to the dealership for service. I like the fact that the owner's office is near the service desk because Monique has her finger on the pulse of what really goes on. She is usually within an earshot of any issues. 

cluedigger 

on DealerRater

14 years ago

I've bought two cars from CVM and am soon going to buy my third. I've worked with all three of the above employees and have been impressed with their friendliness. I mostly work with Doug but they all have explained any repairs required in a language that I could understand. Their new oil change service is especially convenient. I give them 5 stars!!! 

bengalboy425 

on DealerRater

14 years ago

This is my third lease/purchase from CVM in the past six years. Some of the staff has changed, but the professionalism and courtesy have not. During the course of my three purchases I have never felt pressured in any way to do something that I did not feel secure about doing. Keith was my salesman for this latest purchase and he was very sincere and helpful. Ed was my business manager for the third straight time. He is always a pleasure to deal with, very knowledgable and helpful in getting the best deal. I would recommend C... read more

dandimac 

on DealerRater

14 years ago

I had purchased a 2004 Dodge Dakota from another dealership. When I was feed up with the service of the other dealership I called CVM to have my service done. My first experience was with Kate who did ask if I had bought my truck from CVM. Even though I told her that I had not she still treated me as if I had bought my truck there. For the past couple of years I have had my truck serviced every 3,000 miles always dealing with either Wil or Kate and have never had any problems with my service or the customer service. Due to t... read more

rxinbloom 

on DealerRater

14 years ago

I have been a customer with CVM for 6 years. The sales and service staff have always been curteous and willng to provide answerss to any of my questions. Wil and Kate in service have been especially helpful over the years with any problems that I have experienced with my Dodge (there has not been that many, though) I would definitely recommend CVM to anyone that would be in the market for a new Dodge or just wanted to get excellent service. 

pentastarr 

on DealerRater

14 years ago

I will NEVER, buy another automobile, new or used...from any dealership in my area than Cumberland Valley Motors! Every single person we come in contact with, every single time we set foot in the door....has been NOTHING but fantastic to us! Always smiling, helpful faces...such a great thing to see today. The service is terrific, no long waiting, car or truck is always washed and spot clean when we leave. The building itself is spotless..I could go on and on...but I think you get the message! We feel honored to be patrons of... read more

ssyoung 

on DealerRater

14 years ago

Salesman, Keith Morris, was very, very accomodating for our requirements. He also helped us with the trade in sale of our used truck to our military son. He always answered all of our questions over a period of a week when we were deciding on the new truck sale. Buying this truck was a pleasant experience. We are very satisfied with all aspects of this dealership.